Contributions should be appropriate for a global audience. Arnulfstr. Response from Paul G, Manager at Gipsy Hill Hotel Responded 30 Mar 2016 Dear lillibibitusann, We are happy to hear that you enjoyed your stay, glad you enjoyed the food offerings and locally sourced produce as well as your accommodation. Breakfast was insanely nice (apart from the black pudding). There are more repeat guests here than most other properties. But after just one day of our trip the bed was the least of our worries. If the system detects something that potentially contradicts our. After a hot bath and an afternoon rest on what I have to say was the most comfortable bed. I realised my mistake within a couple of minutes so immediately contacted them to advise them and ask if they would refund me the full payment I had made. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Two posters on the mirror about washing your hands during Covid. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. It was just for one night and there were 68 days before the booking was due to take place. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. Its almost ready for the bin. No, not their policy. Reservations +34 91 398 46 61 Tel. Minstrel Myingman Norton-In-Hales Birthday 1/2d 10 11 1137 1199 12 13 15 15/12/1914 16/12/1914 1636 1646 1670 1685 1705 1742 1756 1759 1763 1781 1792 1795 1798 Claim your listing for free to respond to reviews, update your profile and much more. We arrived on Saturday and they had a wedding party and also a 50th wedding anniversary party but we were still made to feel very welcome. I'm afraid not.! Where do I start? Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Nearby attractions include The Black Horse (0.7 miles) and Brightfire Pottery (0.3 miles). Lovely place to stay, amazingly helpful staff, friendly atmosphere, The staff went above and beyond to make us comfortable and we're very helpful. 29, an IHG Hotel: Great hotel , great staff , breakfast still poor - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Service was personalised and friendly. Room types may vary. I, We booked a two night break, on arrival were asked to pay up front,which I refused, given room in annexe, they call the coach house, no sound proofing very noisy, we could hear the guy above having a pee. over a year ago Answer 3 answers Reviewed this property 0 Votes We got a room upgrade to a superior suite!! 29, an IHG Hotel at Tripadvisor. Cancellation and prepayment policies vary according to accommodation type. The rooms are spacious and clean and bathrooms are modern. Cannot fault them at all. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. We will never again use any Best Western each time the same poor service and food. Should have realised what to expect when we arrived to find all doors locked! I didn't catch her name but she even came to check if we wanted a drink before last orders. more. I'm afraid not.! she was the only staff on duty and why would she want anyone else ? Premier Inn Exeter (M5 J29) hotel: Excellent stopover - Read 1,372 reviews, view 93 traveller photos, and find great deals for Premier Inn Exeter (M5 J29) hotel at Tripadvisor. The other people with us did have a comfortable bed, but sadly we didn't. Room was cold since no heating on. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. Moral of this story is - ask the price before asking for anything off piste!! Claim your listing for free to respond to reviews, update your profile and much more. Yes, free parking is available to guests. I used this Hotel on Sunday, I needed a meeting room to interview someone, I chose it for its location near the M5, and availability for a Sunday, the staff who dealt with my booking met my needs very well, and my room was just what I needed, and at a good value price too. Is parking available at Gipsy Hill Hotel? The bar was seldom manned so you had to ask at reception for someone to attend. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. There was a problem loading the reviews. Informacin detallada del sitio web y la empresa: simpaticollc.com, +6465055175 SimpatiCo | New York based consulting for nonprofit organizations I hope for them it gets better or has a revamp, because this place looks like its about to crash. This is the version of our website addressed to speakers of English in United Kingdom. Would not recommend for the price AT ALL. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Extensively expanded country house hotel. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! When we checked out it almost felt like we leaving our parents house. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Peeling wallpaper , mishmass decor/curtains/carpet. Please let me know if you have any further questions No mention of wifi etc. Gipsy Hill Hotel Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom - Good location - show map 6.9 Pleasant 721 reviews Staff 8.6 +32 photos You're eligible for a Genius discount at Gipsy Hill Hotel! Scaffolding and piles of wood, pipes and things just strewn around. Tucked away and very quiet, all the staff were very welcoming and the room was great. Holiday Inn Express Exeter M5, JCT. Can you give me an answer to my question ? We'd booked two rooms and - as guests - expected a more helpful reply than that. Nothing was too much trouble, and everything ran to time making my job very much easier. How many covers for Christmas day lunch 2014? After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. Have you updated your bar area and rooms and employed a general manager? Very close to M5 which was a bit noisy with window open at night. No sign of any human activity. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Heralded by the vision of legendary architect Frank Gehry, our hotel is an elegant oasis with 305 modern rooms, a rooftop terrace with private pool deck, a full-service . Help, I dont wish to be mean but this place should be a goldmine, but its not. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. Guests are required to show a photo identification and credit card upon check-in. To save at this property, all you have to do is sign in. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Please do you operate a 24 hr Reception desk. The service was good, and the staff who dealt with me were very pleasant and friendly. On our explanation as to why we were a little peeved, the guy behind the desk began to laugh, as he obviously knew exactly the issue. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. The room was clean at first glance. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. more. Fellow travellers say good things about the helpful staff and size. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. To save at this property, all you have to do is sign in. Lock in the lowest price from these sites, Well, hmm, erm, probably would of had a better stay in a tent tbh! We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. Fair play, it's gorgeous and the difference is unreal. Scaffolding and piles of wood, pipes and things just strewn around. Something went wrong. : +49 89 54530. [email protected]. Breakfast was great. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. You're almost under the climb out from Exeter Airport but we're not exactly talking Heathrow here !! 29, an IHG Hotel at Tripadvisor The other people with us did have a comfortable bed, but sadly we didn't. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. Are you closed this year? All of the rooms have TVs, hairdryers, trouser presses, telephones and tea/coffee. Hotels near Virgin Balloon Flights - Exeter. Attended a work event here, three pump beers/ciders on tap, cider was off. Are there any historical sites close to Gipsy Hill Hotel? We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. What food & drink options are available at Gipsy Hill Hotel? Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Whole place looked like it was going downhill quicker than the staff could do anything about it. Our team checks each review posted on the site disputed by our community as not meeting our. Gipsy Hill Hotel: gipsy hill hotel - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. Please zoom back in. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. There are more places to choose from in the, Lock in the lowest price from these sites. It seems not. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. Book Gipsy Hill Hotel, Exeter on Tripadvisor: See 691 traveller reviews, 158 candid photos, and great deals for Gipsy Hill Hotel, ranked #15 of 25 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. This service may contain translations powered by Google. Would we stay again..yes definitely!!! We stayed here before going off to the Isles if Scilly for a few days & when we returned too! What are some restaurants close to Gipsy Hill Hotel? Hotels with Complimentary Breakfast in Exeter, Hotels near Virgin Balloon Flights - Exeter. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. Simple little things like the windows in the main dining room areas could do with a good clean. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. WiFi is available in all areas and is free of charge. This is the version of our website addressed to speakers of English in New Zealand. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. He gave me hope that they would use some discretion. What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. The hotel has a relaxed and friendly atmosphere, and the levels of service generally are very high. Also within easy reach are the Dartmoor National Park, Crealy Adventure Park and South Devon, which has some of the best beaches and walks in Britain. Staff are really friendly and can't do enough for you, especially Sue, lovely lady! The only way to leave a review is to first make a booking. It seems not. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Payments made by partners impact the order of prices displayed. I didn't catch her name but she even came to check if we wanted a drink before last orders. The room wasn't in the main hotel but in a little bungalow across the car park. The best is yet to come. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. Its almost ready for the bin. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. This lets us know that our reviews come from real guests, like you. There are more places to choose from in the. Payments made by partners impact the order of prices displayed. Many travelers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). Cannot fault them at all. Booking.com does not accept responsibility or liability for any reviews or responses. Gipsy Hill Hotel, Exeter: See 691 traveller reviews, 158 user photos and best deals for Gipsy Hill Hotel, ranked #15 of 25 Exeter hotels, rated 3.5 of 5 at Tripadvisor. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! Such a comfy bed. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Grace tel 01392 465252. After our impersonal check. : Conrad Los Angeles 100 S. Grand Avenue Los Angeles 90012. The decor is rather dated but in the whole, clean & comfortable. Get exclusive access to member-only deals by email. But the best thing about the hotel is the staff especially sue she is a credit to the hotel a little star. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. etc. 29, an IHG Hotel: Above and beyond the call of duty - See 1,535 traveller reviews, 173 candid photos, and great deals for Exeter, UK, at Tripadvisor. Get an answer from Gipsy Hill Hotel staff and past guests. Is parking available at Gipsy Hill Hotel? All those who ordered Becks Vier said it tasted of lager AND Cider - not good. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Stayed at the Gipsey Hotel for a few days. Help, I dont wish to be mean but this place should be a goldmine, but its not. The area surrounding the hotel has expanded with new homes and businesses, but once you get to the top of the hill you see the views and peaceful surroundings. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. more. etc. Instantly felt comfortable and at home. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. 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