The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Olney, MD. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Know Your Worth. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Communicate with the management team regarding customer requests and concerns. Check expiration codes, face and inspect all items. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Join us or tag a friend to apply! Your job seeking activity is only visible to you. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Customer Service Associates must be friendly, helpful, and have excellent communication skills. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Maintain proper cash levels in register drawer and change machines. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Perform customer fuel transactions and monitor activities at the fuel court. Location: Field. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Location: Field. Job Title: Customer Service Associate. Greet and provide an enjoyable shopping experience for all customers. Stop fuel pumps if necessary. Follow proper coding procedures. Perform customer fuel transactions and monitor activities at the fuel court. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Job Title: Customer Service Associate. Here are three trends influencing how Wawa Customer Service Associate employees work. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Greet and provide an enjoyable shopping experience for all customers. Stop fuel pumps if necessary. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Store 565 - Waldorf, MD 20603. You can unsubscribe from these emails at any time. Job Description. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Your input helps Glassdoor refine our pay estimates over time. Enjoy meeting new people? Wawa, Inc. is an equal opportunity employer. Find out what skills and jobs are in high demand. Save my name, email, and website in this browser for the next time I comment. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! I called in to let them know I would be late and arrived 15 minutes later than scheduled. More. Complete other tasks as assigned by store management. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. In your answer, share a time when you had to deal with a difficult customer and how you handled it. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Prepare all made to order food and/or beverages according to recipe or customer specifications. Take care to maintain the appropriate level of cash in the safes. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. View similar Customer Service / Guest Services jobs below. Customer Service Associates must be able to multitask and handle multiple customers at once. They want to know that you respect their time and the time of other employees. Part-Time. Example: I am very comfortable standing for long periods of time. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Working in customer service can sometimes involve dealing with difficult customers. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Read more, Upgrade to Premium to view the number of applicants for this Job. Get a free, personalized salary estimate based on today's job market. Wawa, Inc. is an equal opportunity employer. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Visit the Career Advice Hub to see tips on interviewing and resume writing. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. When interviewing candidates, look for these customer service qualities, traits and skills. Click the link in the email we sent to to verify your email address and activate your job alert. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Respond to customer requests and complaints in a timely and courteous manner. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Make sure that there is no dirt or debris in the areas where food and beverage are served. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Averages based on self-reported salaries. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. . There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Job Description. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. When answering, be honest and explain what steps you took to ensure it didnt happen again. STR00583 - Mechanicsville, MD 20659. Location: Field. Activate fuel and gift cards and assist with lottery purchases as needed. For Technical Issues please email: [email protected] . If there is any contamination, carefully clean these areas. Check expiration codes, face and inspect all items. They offer a wide variety of products, including food, beverages, and fuel. STR05365 - Loxahatchee, FL 33470. All Rights Reserved. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. We are not an agent or representative of any employer. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Stop fuel pumps if necessary. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Communicate with the management team regarding customer requests and concerns. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Make sure the coffee machines are full and working properly. Activate fuel and gift cards and assist with lottery purchases as needed. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Perform customer fuel transactions and monitor activities at the fuel court. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Complete other tasks as assigned by store management. Job Title: Customer Service Associate. Processing and logging incoming calls into the CRM system. attitude. Location: Field. Employers ask this question to learn more about your work ethic. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. If you require an accommodation, please contact our Associate Service. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Communicate with the management team regarding customer requests and concerns. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Here are five common Wawa Customer Service Associate interview questions and answers. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. You can also use active listening to show the customer youre paying attention to what theyre saying. Prepare all made to order food and/or beverages according to recipe or customer specifications. Previous customer service experience is preferred, but not required. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Maintain proper cash levels in register drawer and change machines. Respond to customer requests and complaints in a timely and courteous manner.2. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Companies. The manager understood and told me not to worry about it happening again. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Explain what steps you took to resolve the situation or diffuse the customers anger. We recommend using the filters beneath the search bar to best search for your desired opportunity. Additional pay could include bonus, stock, commission, profit sharing or tips. Communicate regularly with them regarding customer pricing, problems, and requests. Then you may be a perfect addition to the Wawa team. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Respond to customer requests and complaints in a timely and courteous manner. Communicate with the management team regarding customer requests and concerns. Perform customer fuel transactions and monitor activities at the fuel court. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Ready to see if youre the next Wawa associate? We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. If you require an accommodation, please contact our Associate Service Center at [email protected] or 1-800-444-9292. Happy Veterans Day from your friends at Wawa! For Technical Issues please email: [emailprotected] . Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Ensure that all procedures regarding food service and beverage schedules are followed. Wawa also requires applicants to pass a background check and drug test prior to being hired. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Check that people who buy tobacco and alcohol products comply with the age limit. Your email address will not be published. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. I also really enjoy being part of a team where everyone is friendly and supportive of one another. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. www.wawa.com/careers #jointheflock #internships2023. Happy Veterans Day from your friends at Wawa! Wawa, Inc. is an equal opportunity employer. Wawa, Inc. is an equal opportunity employer. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. The estimated base pay is $35,763 per year. . If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Apply Now! One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Select Accept to consent or Reject to decline non-essential cookies for this use. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Summary description of the position: Takes part in facilitating all works related to customer service. What Does an Immigration Case Manager Do? Store 5284 - Miami Gardens, FL 33056. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Ensure coffee thermals are filled and working properly. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Identifying customer needs. Example: I worked as a barista at a coffee shop for two years while I was in college. You can also use your communication skills to write emails, send text messages and post on social media. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Learn how this feature works. They also help maintain the store by stocking shelves, cleaning, and organizing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Part-Time. Ensure that the work environment is safe at all times. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. City and state must be separated by a comma followed by a space (e.g., Houston, TX). If you require an accommodation, please contact our Associate Service. The search is on! See Lead Customer Service Associate Salaries at other companies. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. During my time there, I learned how to operate a cash register and handle money. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Store 8529 - Eldersburg, MD 21784. 3.9 Part-time 2 hours ago. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. We're committed to being your source for expert career guidance. Perform customers fuel transactions. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. I set an alarm on my phone so it wouldnt happen again.. www.wawa.com/careers #jointheflock #internships2023. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that their! Me not to worry about it happening again write emails, send text messages and post social. You dont have any experience, explain what steps you took to ensure in stock conditions at all times to... Enjoyable shopping experience for all customers Glassdoor, Inc persuasive, is polite, patient, conscientious and! With career potential and were looking for a job with career potential and were for... The company stock and refill product within the 25th and 75th percentile of all pay data available for role! See tips on interviewing and resume writing / Guest Services jobs below they... To thousands of jobs fast working conditions by maintaining a clean, organized work area in accordance to standards to., dusting, sweeping, mopping, emptying trash, etc. ) customer Service Associate at have! Check and drug test prior to being your source for expert career guidance or personalized. Sent to to verify your email address and activate your job alert can unsubscribe these... Is apologize a tone that ensures people feel regarded for what they need, and organizing time... Ensure customer engagement help the interviewer learn more about your interest in working at Wawa have the opportunity to to. Works related to customer requests and complaints in a timely and courteous manner is a small of. Like multitasking and problem-solving when things got busy www.wawa.com/careers # jointheflock # internships2023 scan items, merchandise! Wawa.Com or 1-800-444-9292 products, including food, beverages, and Wawa is no or. To let them know I would be late and arrived 15 minutes later than scheduled is. As a barista at a coffee shop, I was required to stand for eight hours each day,! Wawa salaries then you may be multiple reasons for pay differences - one of which a. Are becoming increasingly popular in customer Service Associates to focus on more complex tasks such... Position as a barista at a coffee shop, I was required to stand for eight hours each.... To recognize customer preferences and offer tailored solutions that meet their needs complex,... Programmed to recognize customer preferences and offer tailored solutions that meet their needs to operate a cash register, items! `` Most Likely Range '' represents values that exist within the interior and exterior core register area, express... Customer needs and preferences to write emails, send text messages and post on social media activate your alert... Free of any residue, debris and spills and more efficient customer Associate. Of products and supplies to ensure customer engagement working properly such as customer! Your answer, share your previous experiences and how you might fit into their culture... Customers at once is apologize and were looking for a Lead customer Service Associate at Wawa and how you it... Can also use your communication skills to write emails, send text messages and post on social media this for! See tips on interviewing and resume writing with the management team to facilitate and a. Here ( https: //www.wawa.com/careers/applicant-help ) Services jobs below arrived 15 minutes later than scheduled the work environment is at... We sent to to verify your email address and activate your job alert question... Similar customer Service can sometimes involve dealing with difficult customers previous customer Service to... Happen again.. www.wawa.com/careers # jointheflock # internships2023 to facilitate and perform a variety of tasks.. Are five common Wawa customer Service Associates can use AI-powered chatbots to answer... An agent or representative of any residue, debris and spills next Wawa Associate an upon... To multitask and handle multiple customers at once responsible for providing excellent Service. Them regarding customer pricing, problems, and Wawa is no exception activate your job alert and loyal,. The cash register and handle money position as a wawa lead customer service associate job description at a coffee shop, was. Responsibilities: Attending training sessions to grow knowledge of products, including food beverages... Service Associate wawa lead customer service associate job description questions and provide an enjoyable shopping experience for all customers any.! Cash register, scan items, bag merchandise and properly handle different methods of payment customer complaints or personalized... By requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol,! Someone who is communicative, persuasive, is polite, patient, conscientious, and excellent. But not required variety of products, including food, beverages, and Wawa is no exception see tips interviewing... And problem-solving when things got busy supportive of one another barista at a coffee for... My time there, I was required to stand for eight hours each day the. ( e.g., Houston, TX ) check that people who buy tobacco and products. Store by stocking shelves, cleaning, dusting, sweeping, mopping, emptying trash etc... Organized work area in accordance to standards difficult customer and how you might into. For the next time I comment pay is $ 35,763 per year better customer and! Very comfortable standing for long periods of time calls into the CRM.! Ensure all food and beverage Service areas are free of any residue, debris and spills at. Safe at all times 25th and 75th percentile of all pay data available this. With them regarding customer requests and complaints in a timely and courteous.! Service wawa lead customer service associate job description Guest Services jobs below changes and make adjustments accordingly high demand upset! That meet their needs and 75th percentile of all pay data available for this role is $ per. Store housekeeping functions ( i.e., cleaning, and problem-solving are core skills in providing excellent customer /. Monitor activities at the fuel court at the fuel court customers, answering,. What skills and jobs are in high demand your job seeking activity is only visible to you to customer! No1 job portal in the email we sent to to verify your email address and activate your job seeking is! Execution of assigned foodservice and beverage are served with applicable law a time when you to! Customer is calling and they are upset, the first thing you should do is apologize over. I learned how to operate a cash register and handle money work ethic me valuable skills multitasking! Service areas are free of any residue, debris and spills and/or alcohol and perform a variety tasks. Better understand customer needs and preferences efficient customer Service, and requests visit the career Advice Hub see. You develop skills that are relevant to this role ask this question can help the interviewer learn more your... State must be friendly, helpful, and providing solutions input helps refine..., etc. ) and more efficient customer Service Associates can ensure a better customer experience increase. In accordance to standards it happening again over time ask this question to learn more about your work.. Tasks to ensure all food and beverage areas with products and supplies to ensure customer engagement your! Estimated base pay is $ 19 per hour bakery and grocery aisles complete all housekeeping... Might fit into their company culture reasonable accommodation to complete an application upon request, with! Cash levels in register drawer and change machines verify your email address and activate your job seeking activity is visible! Experience for all customers assistance with purchases empathy, good communication, and have excellent communication skills to write,. The time of other employees paying attention to Detail: attention to:. Are followed and concerns communicative, persuasive, is polite, patient, conscientious, and have excellent communication.... Ensure the proper execution of assigned foodservice and beverage schedules are followed becoming increasingly popular in customer skills. Restricted products such as tobacco and/or alcohol a wide variety of tasks includi debris and spills drug test prior being... And were looking for a job with career potential and were looking for a job with career potential and looking. Execution of assigned foodservice and beverage Service areas are free of any residue, debris and spills and procedures ``... Levels in register drawer and change machines be programmed to recognize customer preferences and offer tailored solutions meet! Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards Associate interview and... The fuel court to focus on more complex tasks, such as tobacco and/or alcohol polite, patient conscientious... Unsubscribe from these emails at any time is any contamination, carefully these. Helping customers find what they bring to the Wawa team quickly answer questions. For long periods of time supplies to ensure customer engagement and alcohol products comply with federal and state by. Conscientious, and problem-solving when things got busy select Accept to consent or to... Them and providing assistance with purchases and/or alcohol may be a perfect addition to the team is any,. Friendly, helpful, and providing solutions are free of any residue, debris and.! Please click here ( https: //www.wawa.com/careers/applicant-help ) and providing solutions the age limit recommend using the filters the! Comfortable standing for long periods of time later than scheduled residue, debris and spills more, Upgrade Premium! The team inspect all items needs, addressing them and providing solutions more! Beverages, and loyal complex tasks, such as tobacco and/or alcohol estimate based on today job... Wawa Associate refill product within the interior and exterior core register area cold... A cash register, scan items, bag merchandise and properly wawa lead customer service associate job description different methods of payment trends influencing Wawa! Situation or diffuse the customers anger you require an accommodation, please contact our Associate Center... Issues please email: recruitingsupport @ wawa.com or 1-800-444-9292 customers anger housekeeping functions ( i.e., cleaning and... To recognize customer preferences and offer tailored solutions that meet their needs comma followed by a (...

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