Please refer to clause 6.6 of our Terms and Conditions of Carriage which states: (a) You are permitted to carry alcohol on board the Vessel. I'd do it again in a heartbeat! Hand sanitation stations are available in key areas on all decks. {{getSelectedSailingProductName(legOfJourney)}} Terms & Conditions, Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Specific needs and assistance requirement form. Higher rates apply as the advertised fare only applies to cars accompanying passengers. Save. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Also the pizzas in the bar are very nice . During check-in, security personnel will enquire with passengers if they are travelling with any alcoholic beverages and if so reconfirm the condition of carriage associated to this item. Read our Privacy Policy. Visit theBiosecurity Tasmania website or call: Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - BiosecurityVet (03) 6165 3777. Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after she was reported missing. How do I measure my vehicle and why do I need to provide this information? A maximum of 14 vehicles are allowed per booking, provided there is an eligible passenger for each vehicle. If you are unsure, please report to the pursers at Reception on Deck 7. Or you can add one to your existing booking via spiritoftasmania.com.au/my-bookingIf you are carrying livestock, please contact us on 1800 884 305 to make your booking.All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. Can I take gas bottles or hazardous liquids on board? Oops, you need to have at least one passenger. Amendments will only be confirmed once payment has been processed. Cheque refunds will be reviewed within two standard business days of the request. Select {{legOfJourney.toLowerCase()}} date, Select {{legOfJourney.toLowerCase()}} accommodation, {{IbpCms.accommodationSpiritTipCotSoldOut}}. Each cabin has a power point with the power voltage 230V. Closing in {{callbackCloseDelayCounter}} seconds. View our Privacy Statement regarding the personal information we have collected. Over the years our service has grown from strength to strength to the point where we have outgrown our home port at Station Pier, Port Melbourne. If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. Will you charge for the additional length? At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. Your cabin contains bed linen, towels and soap. Who IS entitled to book a pensioner fare? Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. "In the meantime, the company is continuing to work with Holly in the search for her missing dog, Ester. TikTok announced it was banning dangerous tanning content so why didn't it? Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck. In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. Well send you regular emails keeping you in the loop of all our special offers, competitions and all things Tasmanian. If I arrive early what are my parking options? If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas. They will be placed on a trolley for the voyage. Gas bottles are permitted on board. Please make sure you have filled in both password fields and that your password and confirm passwords match. I was woken up at midnight to one of the security guards telling me that she had escaped and that had been trying to get her but had no luck. I had put my dog in a kennel and checked it twice to make sure that the door was shut. Direct bookings made online at spiritoftasmania.com.au, via Spirit of Tasmania's Customer Contact Centre or at Spirit of Tasmania's terminals can be amended online. What is the maximum number of vehicles I can have on my booking? Please help return Ester to her owner.". There was an error retrieving our updated time table. We could have also filled the bottles from a dispenser on our floor at no cost. Bass Strait Passenger Vehicle Equalisation Scheme. After each journey the ship is cleaned by a professional cleaning crew. At midnight during the crossing, she was notified that her doberman rottweiler cross Ester, 2, had gone missing. A motorhome is also referred to as a campervan. A desperate search is on for dog missing after a voyage on the Spirit of Tasmania ferry. For the safety and wellbeing of the passenger and to avoid any delay at check-in the completed Medical Alert form must be submitted at least 48 hours prior to the scheduled departure time.A medical alert form is only valid for the approved travel date. Yes, Spirit of Tasmania is still operating its regular service between Melbourne and Devonport. While Ester remains missing, a petition directed at TT-Line CEO Bernard Dwyer has reached nearly 4000 signatures in a couple of days. Calm seas. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Please make sure Address 1, Surburb/City, State and Post code are entered correctly. My dogs are fine in the car, they just sleep comfortably, without any stress, knowing that we will come back.I have also learned (on my return) that dogs can get sea sick like humans, but there are tablets you can give them.So imagine their distress at being in a horrible cage, with dogs barking all around them, and being sea sick! It appears your name is incomplete or invalid. We hope you book with us again soon. https://spiritoftasmania.com.au/terms-and-conditions/terms-and-conditions-of-refunds. Who is NOT entitled to book a pensioner fare? Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). The bicycle will need to be carried on a bike rack or roof rack. Refunds will be credited back to the payee in the same or similar form to their original payment. Dogs' Homes of Tasmania website. Can I take my dog or other pet on board the ship? Email [email protected] or call 0448 302 029. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. January 27, 2021 7.12pm. Live stream direct from the RMC Shipyard. Yes, if you need to use medical equipment such as a continuous positive airway pressure (CPAP) e.g. There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for caravans and campervans. Passengers are permitted to carry alcohol on board Spirit of Tasmania, however the consumption of any such alcohol on board the vessel is strictly prohibited. You can pay the remaining balance of your booking using a credit card, POLi (internet banking facility) or with a valid Spirit of Tasmania gift voucher. "If you have seen Ester please send us a direct message with your contact details. "Not knowing if she's dead or alive is killing me," she said. We recommend checking with the rental car company before booking as restrictions may apply to vehicles travelling on Spirit of Tasmania. We use cookies to improve your website experience, optimise advertisements and offers, and for web analytic purposes. "They would only let me look for an hour and I waited in the bar as they kept looking.". Miss Alexander said she hadn't been able to stop crying since Ester went missing and had been unable to sleep. The "air" supplied to the animals is provided by the ferry when it moves.Each cage has a piece of paper lining the metal floor and a metal box for water. The kids had a pizza (which apparently was quite tasty) and we were impressed with the bar staff who filled our water bottles for no cost. These items must be declared prior to boarding and consumed or disposed of on board. At most times, bookings are open for the next 11 months only. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodentscannottravel on board Spirit of Tasmania.For more information about bringing specific animal breeds into Tasmania, please visit the Biosecurity-Tasmania website. We recommend taking personal toiletries, medication and clothing items in an overnight bag. Are carers entitled to book a pensioner fare? Caravans / Motor home / Campers / Etc. If the animal is injured you can contact the RSPCA on 03 6427 2566 during business hours. Members of the public can access information about working in our Company and apply for any external vacancies on our Jobs at Spirit page. Even the shower was good with loads of hot water. How does booking a motorhome/campervan differ to booking a caravan? Request a freight quote using our form. A carer travelling with a TPI pensioner card holder is entitled to the discount. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. This needs to be advised on or before booking. Please help," she said in an emotional Facebook post. This includes cleaning and disinfecting surfaces in the cabins and common areas. This is the version of our website addressed to speakers of English in Australia. Refund Policy, and the full terms and conditions of each fare linked below. If you go to Manage my booking and enter your booking details, you can: Please make sure you are entering the last name of the contact name on your booking. Almost 100 people are involved in a search for a four-year-old girl who went missing on the Tasman Peninsula and has not been seen for more than 24 hours. You are only permitted to drink alcohol that is supplied by us. Not knowing if she's dead or alive is killing me. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. By clicking join now you accept the terms and conditions of the loyalty program. What if I can no longer travel and I need to amend or cancel my booking? Is there parking facilities at the new location? Yes, you can take your trailered boat. It remains unclear what has happened to the lost pooch. Don't worry we've still got you! Travel Agent, Freight, Group and Special Event bookings will not be available to amend online. A Medical Attendant is on board for every sailing and all passengers and staff are all encouraged to maintain a safe distance at all times. This was severely distressing as my dog is quite an elderly gentleman of 11 and gets very anxious when he has to go in a cage.It was bad enough that my dog was awfully distressed and his heart was absolutely thumping as I forced him into a cage but thanks to this very insensitive staff member I was even more panicked about the welfare of my pet, so did not enjoy even a minute of the experience on board.Unfortunately, passengers are not permitted to visit the vehicle decks for safety reasons, which means you are not able to check on your animal.The most annoying aspect of this entire experience was the fact that on their website it states: "If travelling with a pet, it is a requirement your pet travels in a Spirit of Tasmania kennel".Besides the fact that using the word "kennel" is deceiving, this statement is actually completely untrue. Holly Alexander's trip on the Spirit with her dog, Ester, turned into a nightmare when she was alerted Ester was no longer in her cage. Processed foods including dried, cooked and canned fruit, vegetables and honey, Meat for human/personal consumption including salami, hams and meat sticks, Tanned skins and hides (all) including antlers and horns, Noodles, pasta, rice, bread, cereals and sauces, Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM')}}, {{ getSailingTotalPriceText(legOfJourney) }}, Departing If the names of the passengers differ in each direction, please make two bookings. Book the same accommodation on your return? All sailings now depart from and arrive into Geelong. If I amend my booking online, is there an amendment fee? Email: [email protected]. Your travel insurance was successfully processed. Standard vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. Read our Privacy Policy. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. If you are unsure, please report to the pursers at Reception on Deck 7. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. Amendments made online must be made more than 3 hours prior to the scheduled departure time of your existing journey or the new journey you wish to travel on. Booked a cabin for a family of 4 , a must if you want to travel in comfort. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Overall, a professional outfit who impressed us with their organisational ability. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Yes, photo ID such as a drivers license is required to check in. 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