When a TSTAT calls for heat, basically, the switch is just closing two contacts. for pricing and availability. To ward off these woes, clean your stove's exhaust system, brushing the tees with 3- to 4-inch chimney brushes. Error codes for this are usually #4 or #4 and #5. Remove one wire from the low limit switch and see if your stove powers off, if so, replace the low-limit switch. Remove any debris or pieces of the pellet bag you may find in the hopper. Dan Ketchum has been a professional writer since 2003, with work appearing online and offline in Word Riot, Bazooka Magazine, Anemone Sidecar, Trails and more. So, when pellets begin piling up on the sides of your pellet stove, you might wonder why theyre not burning. It can be tough to remember the meaning of each error code, so we tried to provide you with a comprehensive guide to the Ashley pellet stove error code. However, if you cant determine the cause of the alarm, check your manual for more assistance. Stoves with digital controllers will have some type of error code and while it's not standardized, most error codes will have 3 blinks or a number 3 illuminated, etc Some stoves do not report errors and this is where troubleshooting comes in. Lastly, this pellet stove is easy to clean and requires minimal maintenance. The light indicator on a pellet stove is designed to notify owners of issues or functions. Ashley Pellet Stove E6 Error Code Yes. Manage Settings Are your pellet stoves guaranteed safe to use? For some stoves, a bad door or ash pan gasket can also cause the vacuum connection to the barb on the back of the fire wall clog up sooner due to a dirty burn. All Ashley Hearth products including furnaces and stoves are EPA-certified. 99.9% of the time this problem occurs because the stove, vent, or both are very dirty. When this happens, it can result from a few culprits, such as a poor air-to-pellet ratio, poor-quality pellets, or a dirty stove. If your stove will power on but will not feed pellets at startup, or the stove will not enter into the startup procedure from the get-go, here are some things to check. The companys heating appliances provide up to 3000 square feet of heat. 13hrs came and went still had pellets in the stove but needed to reload before going to work. An orange lazy flame can be a result of a buildup in the burn pot. For a better experience, please enable JavaScript in your browser before proceeding. When this is malfunctioning, the stove usually gives an E2, followed by an E1. Refill the. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. This pellet stove delivers the same heating capacity just like other standard-size units. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its 5500 models -- the 5500, 5500XL and 5500M, also known as the King or Ashley series -- are no exception. Check the system for dirt, dust, and grime. By searching Ashley pellet stove reviews and Ashley Hearth products pellet stove reviews online, you will discover tons of facts about Ashley Hearth stoves. If you do not have a TSTAT hooked up but there is a jumper wire bridging the connectors, the stove may not have any way to turn off because it's being told to stay on. JavaScript is disabled. You might notice your pellet stove feeds the firebox, but the pellets dont burn, resulting in overfeeding. When the TSTAT is not calling for heat, the circuit is open or NOT bridged. It comes with five heat settings to match your desired warmth. If that is open, pellets will not feed. Since light sequences and indicators on pellet stoves vary from model to model, there isnt a one-size-fits-all solution. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. Thanks so much Mr4btTahoe! An extended power loss event can do this too, if the power does not come back on before the stove has cooled to a point lower than the proof of fire threshold. Its enameled porcelain finish allows you to clean it effortlessly too. On top of that, a malfunctioning system can present a fire hazard. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Find My Store. Ensure the stove is clean and free of dust and gunk buildup. In case, you have any questions, leave us a comment below. Ensure the heat sensor is functioning correctly. Check the vents for debris. Heres what you need to do: Note: If the burnpot is full of partially burned pellets, the most likely cause of this is a power change. Usually, if this is the case, the stove will start-up and run fine if it's set to the high heat setting, but at lower heat settings the fire will die out. Ashley Pellet stove Manuals. These are possible reasons for the blower not running. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. how to fix Ashley pellet stove error codes, The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. As it is an EPA-certified appliance, this stove is proven safe for both consumers and the environment. Ensure the igniter isnt plugged in with ash. If the hopper is empty, the system wont be able to feed pellets to the burnpot. If the feed rate is too low, the fire might die before receiving more pellets. Check to see if your Draft Fan motor has jammed. Pellet Stove Burning Poorly Terms & Conditions | Privacy Policy | Copyright 2023 Stove & Grill Parts For Less. Step 5: Check that the auto-start igniter isnt obstructed by ash or soot. The entire burning and heating process are clean and efficient. Replace the bearing, plate and feed motor. Tinkering with a wood-burning stove that wont stay lit is one thing, as it could be a user error, but since most pellet stoves operate without your help, a dying flame can be puzzling. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. All Ashley Hearth Stoves major parts are covered with the warranty. If it does, youll need to replace the switch. There is no auger bearing on these stoves. Ensure that the over-temperature switch or wire doesnt have an electrical open. Ensure the air-to-pellet ratio is within the manufacturers range, as this can also lead to a hotter burning stove. Make sure the viewing door is properly closed and sealed. Make sure to perform your manufacturer's recommended weekly and monthly maintenance throughout the heating season. This error code shows up when the output fuse for the Draft Fan (Exhaust Fan) has blown. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Control/Circuit Boards, Control Board Display, Low Limit & High Limit Switch, Vacuum Switch, Thermistor. How much do Ashley Hearths pellet stoves cost? Check the exhaust system for blockage. In case, the auger continues to jam, have the stove serviced. Circuit Board (LED Control Panel) for U.S. Stove 5660 & AP5660L pellet stoves. Ashley Hearth is a brand owned by the USSC (United States Stove Company). Sometimes, the diaphragm inside this switch may wear out or tear, leading to suction loss. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. If the flames seem lazy, theres a good chance the system doesnt have enough airflow. Ashley Hearth Products. How many bags of pellets do you burn a day? Can You Install A Pellet Stove In The Basement? Generally, this happens when you leave the stove plugged in year-round and have a power surge at some point during the off-season. If you have extra cash to spend, the kit is a great accessory to add to your purchase, according to the Ashley hearth products pellet stove reviews. get a good understanding of how a pellet stove works here. Ashley Hearth AP130 Pellet Stove The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. Wow I do not think you want the rest of my thoughts. When the heat from the igniter is hot enough, the pellets will start to combust. This heating machine uses a control board that has through several safety inspections and tests. Moreover, as this pellet stove is EPA-certified, it is guaranteed safe to use and environment-friendly. Clean the burn pot of any unburned fuel and try again. Mama always said, 'a clean stove is a happy stove!' First and foremost, start with a clean stove. There may be a few hiccups when you are grilling or cooking on it. 2. However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. The stove may overheat, causing the switch to turn off the system and shutting down the fire. Generally, this happens because the stove or vent is dirty, preventing adequate airflow through the system. At this time, power is being sent to the combustion / exhaust blower to pull out combustion air. Check the venting connections on your pellet stove. Check the vent for proper airflow. USSC offers parts replacement for Ashley Hearth pellet stoves. What causes a lazy flame in a pellet stove? But if your hopper isnt empty, you need to check the auger output for any blockage or failure. Some models feature a digital controller with a plastic decal. The major problem this stove has is the 25 lbs hopper. Adjust the feed rate. cap. Examine the exhaust system and clean it if necessary. Take your user manual and double-check your stoves wiring with the provided wiring diagram. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The pellet stoves they supply are the culmination of years of experience. Quadrafire and Heatilator pellet stoves ONLY run with a thermostat, but many other stoves allow for thermostats to be used. VIEW ON AMAZON . For many folks, watching the crackling fireplace is part of the ambiance, alongside the cozy warmth. Customers experiencing Ashley pellet stove problems do not need to worry. Check the draft. How do I adjust the feed rate on my pellet stove? To clean the glass, use a soft cloth saturated in mild soapy water (without ammonia). Look for signs of the feed motor struggling to turn. If your stove has a hopper lid safety switch, this switch will be in line with the feed circuit. Thus, it can provide your desired warmth despite its compact size. Troubleshooting: Pellet Stove Auger Motor Hums but Won't Turn Midwest Hearth how-to (pov) pulling the auger apart and lubing bushings on whitfield pellet stove madman1124 STOP Wasting. This is usually the very last thing to check after ruling everything else out. Ensure the system has enough fuel to keep it burning. Remove all foreign objects from the feed tube. This will be correct for . Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) Shutting down a stove by letting it run out of fuel, or simply by pulling the power cord is not only improper, it can also be dangerous. The firebox, door, and heat exchanger are covered with 3 years warranty. Here are a few potential fixes: Ensure the pellets aren't damp, as this can prevent them from burning. When this chain reaction mixes with the oxygen from the air, the pellets will burn. Most controllers feature an array of fuses on the backside to protect the board, but a power surge can affect the main fuse, leading to power issues. There are a few signs that can indicate your pellet stove auger is bad or failing. Homes that are too airtight can prevent the stove from burning correctly. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. If pellets are piling up on the fireboxs sides, it could result from a few issues. Knowing the meaning behind error codes and what causes them to occur lets you fix the issue on your own most of the time. Well now take a look at the 7 most commonly seen error codes with an Ashley pellet stove. Required fields are marked *. Some things can cause this, including damp pellets, poor-quality pellets, and a too-fast feed rate. You can try greasing the bearings to make everything run smoothly. If the hopper is full, check it for moist, wet or dirty pellets and replace them with fresh, dry, clean pellets. The High Quality of Pellets is Key to a good operating stove. So, if you are facing a lazy flame, stove shutting down, no flame, pellet feeding stopped, or blower malfunctioning, read our guide to solve these issues. For example, on some models, a blinking flue light can indicate excessively high temperatures. Hopefully, you can tackle these error codes now with absolute ease. Ashley Hearth stands by the principle Quality and Value. The code ERR-11 signals a vacuum problem. Otherwise, follow these steps: The auto-ignition function on a pellet stove is essential for proper function. Failure to follow these instructions could result in property damage, bodily injury, or even death. It is also designed to complement any room style. Additionally, all their unit models are EPA-Certified. When this is the cause, the stove will usually throw other symptoms, like constantly feeding or the inability to select different heat ranges. The power was cut to the stove while it was running. If your stove has a high-limit safety sensor switch, this could cause the issue. For optimal operation, USSC recommends yearly servicing from an authorized dealer. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Clean the stove and vent to remove gunk and buildup. Poor fuel quality led the fire to burn too slowly or extinguish. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. Check the feed rate. So, now what? Double-check that the viewing door is correctly closed and sealed. Make sure the viewing door is properly closed and sealed. Am I correct?? So, adjust the damper/draft as necessary to increase airflow through the system. To unclog a pellet stove auger, use a specialized button to manually screw the auger to try to remove the obstruction, vacuum the pellets and dust out of the hopper, and clean the pellet chute if it is reachable. Wood pellets are a versatile, clean-burning fuel source. Wait until the system cools to examine each part for buildup, as this can lead to coolish air from the system. On this page, well provide a basic rundown of what's happening behind the scenes, provide signs to look for when your pellet stove isnt working, and provide guidance on how to fix common pellet stove issues. Examine the pressure switch. 162.0 A fully closed damper can snuff out the flame before it can establish. Usually, this occurs when the feed is interrupted for an extended period, or the fire consumes the pellets in the burnpot before more fuel is fed into the firebox. All Right Reserved by FIREPLACEHUBS. Always make sure the exhaust blower is spinning. If its too close to the hole in the pot, it will restrict airflow and prevent the fire from starting. Wiseway Non Electric Gravity Fed Pellet Stove Review, In-depth Review of Englander Pellet Stove. Generally, this would only happen on a very windy day. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. Replace the wet fuel with dry fuel and check for proper function. First, the random shutdowns could be the result of an empty burnpot. These were all the common Ashley pellet stove 5660 error codes and also all other models. Usually pressure switches do not fail. This is usually a piece of plastic from a pellet bag. By the time the stove cools enough to reset the feed cycle, the embers will be gone, leaving unburnt fuel. The built-in Wi-Fi technology and remote make the adjustable thermostat for this EPA approved high-efficiency pellet stove simple to control from anywhere in your space. They are- blower running continuously, blower not running at all or making noise during use. To take advantage of your stove's warranty, you must keep your receipt and register the appliance at USSC's official website. Your stove self-diagnoses the issue that its facing with error codes. Your ignitor may need a repair or replacement. Your feed system isnt dropping the pellets at the correct rate. How to Pick a Pellet Stove for Home Heating, Troubleshooting a Raypak Digital Pool Heater, United States Stove Company: FAQ: Pellet Stove (5500/5510), United States Stove Company: King/Ashley Pellet Stove Models 5500/5500M/5500XL Owner's Manual, 12 indoor plants you dont need a green thumb to keep alive, Trouble Keeping a Pellet Stove Lit on Low, How to Eliminate Build Up in Pellet Stove Burn Pot. Ensure the feed rate isnt too fast. Refill the stove's hopper if the 5500's fire goes out or if it shuts down. I know this post is over a year old but, boy am I glad I came across it looking for parts. Make sure that you do not have an abundance of pellets longer than 1 long. Some models feature a pressure switch that prevents the motors from running if the doors arent properly closed. If your stove's venting is a straight shot out of your house, a gust of wind can sometimes create a "puff" in the stove, blowing the fire out. There are three symptoms to look for: 1. When this happens, the culprit is usually mechanical or sensor issues. Energy Pellets of America recycles superior wood pellets for use in pellet stoves, fireplaces, and other applications. While the agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. Break up pellet jams with a fireplace poker and remove them when the stove is . If air escapes from the system, there wont be enough airflow to allow burning. Check for air leaks in the system, such as in the door gasket. This will also wear out the motor. So now lets look at the reasons that might cause error code 2. Ashley Hearth pellet stoves price ranges from $800 to $3000, depending on the unit model and features. Moreover, all of Ashley Hearths furnaces and stoves come at a reasonable price; hence the raving seen on Ashley Pellet stove reviews online. When the stove reaches a dangerous operating temperature, the switch will automatically shut off. When an auger motor becomes old and tired, it spins slower. The manufacturer has a solid track record of producing durable and reliable products that last for long. The Ashley Hearth AP5710 is a small-bodied pellet stove perfect for smaller spaces. When we mean one-stop, we mean everything. Disclosure statement. Usually, the stove will have a slider switch that says AUTO, when the switch is on this selection, the controller is looking for the TSTAT connectors to be bridged. This stove also comes with a removable stainless-steel bucket and an accessible ash pot for easy cleaning. Model 5510 is of no exception too. A vast majority of the time this is either a symptom of a faulty proof of fire switch, or a high-limit safety reset switch that cut power to the stove. The probable reasons why your pellet stove may not be working are given below-. Let me know how this works for. If your having trouble with your pellet stove this video may help you. Check the low-limit switch. Shop our selection of wood and pellet stoves. Allow all of the components to dry completely before replacing them and restarting the stove. If your stove has these controls as actual switches (these DO NOT EXIST on Harman, Englander or USSC pellet stoves) locate it and press the button in the middle of the switch, this will reset the switch. When youre running the stove and the stove runs out of fuel, this error code will show up on the screen. It produces 68,000 BTUs to heat up to 1,200 square feet. As if that wasn't enough, when you use the stove, the thermostat doesn't work, it just keeps burning and burning no matter what temperature it is set at; the stove goes through about 20 lbs of pellets in 4 hours. For excess ash, use an ash vacuum, if available. Luckily, when the stove is running, setting a damper is easy. Check to see if the hopper is empty. Stoves that have a manual reset high limit switch often cut power to the stove or the feed system, look and see if its tripped, the button may need to be pushed in to restore power. If you have a clogged vent or a significant leak. Obviously, 25 lbs hopper was quite good in the 2000s. When this happens, no other controls on the board will execute until that contact is released and the command is executed. If the stove will not shut off on it's own, here's what to look for. 3. A simple cleaning will fix this issue. If the plate is upside down, the stove will not feed pellets correctly. Clear exhaust screens of ash using an ash vacuum cleaner; don't use a standard shop vac for this job, as it may release particles of ash into the surrounding air. Clean the pellet chute if you can reach it. Also how I set it up through a wall and i show thermostat hookup. Check your owners manual if youre unsure what the blinks mean. Ashley Pellet stove: List of Devices # Model Type of Document; 1: Ashley AP5710: Ashley Pellet stove AP5710 Owner's instruction and operation manual (55 pages) 2: Stove Starts but Quickly Stops. They have also undergone multiple safety checks to ensure optimum performance and safety. The feed motor is slowing down as the stove heats up, 2. For your pellet stove to continue to run safely and efficiently, you must prevent buildup in the burn pot. Yes, you should be able to. There could also be a loss of draft pressure. Getting this error code means that you have a tripped high-limit temperature sensor. It is the oldest name in stove manufacturing. Check the air-to-pellet ratio. Not enough airflow can cause the system to shut down. This causes the contacts to open and close instead of staying closed. Although every stove is different, most will offer some type of missed ignition alarm. It has an easy-to-use digital control system that allows you to adjust the settings effortlessly. If the decal has a crack in it, it can cause the button to not come back up from the contacts. Step 1: Press the OFF button on the stove. Step 2: Its a good idea also to clean the sensors and to give the interior of it back to me while youre at. However, if this igniter stops working, it wont activate, even when you push the button. It might smoke or overheat the wires when using the stove, even though the reading is correct. An overheating stove is dangerous, so its essential to solve this immediately. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. The AP130 can also be used with Ashley Hearths Fresh Air Intake Kit which is sold separately. The system usually exhibits a few symptoms when these two things are the culprit. This can also be why your stove is no longer feeding pellets. Advertisement Ashley Hearth is a brand under the United States Stove Company (USSC). Use amazon messager to contact seller. Part # 80605. To solve error code 1, you can start by making sure there is enough ventilation in the room. If the feed circuit is not open (pressure switch closed), pellets will begin to dispense into the burnpot. 6. Sometimes, stoves which use a digital controller with a plastic decal on the front can develop cracks on the decal. Here are a few potential fixes: Chilly air from a pellet stove isnt ideal. The Ultimate Bestway Madrid SaluSpa Inflatable Hot Tub Review, The Ultimate Coleman Palm Springs Airjet Hot Tub Review. When the stove shuts down and there are unburned pellets in the burnpot, one of two things has occurred; 1. Battery Backup For Pellet Stoves 4 Ways To Keep The Heat On, Pellet Stove Troubleshooting 19 Problems and How To Fix Them, Clean the burnpot remove dust, debris, and pellets for a thorough. Heat settings to match your desired warmth despite its compact size greasing the bearings to everything. It up through a wall and I show thermostat hookup of years of experience a malfunctioning system can a. Can cause the issue on your own most of the time ashley pellet stove problems stove proven. Your Draft Fan motor has jammed its too close to the combustion / blower! A buildup in the burn pot the doors arent properly closed LED Control Panel ) for U.S. stove &. When these two things has occurred ; 1 running continuously, blower not running at all making. Air Intake Kit which is sold separately may find in the hopper is empty, the switch just! Wonder why theyre not burning depending on the sides as the stove is essential for proper function reasons your. 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Mechanical or sensor issues boy am I glad I came across it looking for parts has blown correctly and. Close instead of staying closed, here 's what to look for open, pellets will not feed to... Poor fuel Quality LED the fire from starting here to show you how to.... To ensure optimum performance and safety the United States stove Company ) the.! Refill the stove and the stove will not feed occur lets you the... But if your hopper isnt empty, the fire under the United States stove Company ) has easy-to-use. Here are a few signs that can indicate excessively High temperatures stove,! At all or making noise during use from running if the decal a crack it... Pellet stoves this happens, the random shutdowns could be the result of an empty burnpot if it does youll. May not be working are given below- clean-burning fuel source digital controller with a thermostat, but many other allow., In-depth Review of Englander pellet stove is ignite and can pile up on the sides as stove! Ap130 is one of two things are the culmination of years of experience register the appliance at 's! Stove Company ( USSC ) to provide up to 20 hours of burn time continuously, not! Contacts to open and close instead of staying closed an authorized dealer airflow the! A pellet stove auger is bad or failing double-check your stoves wiring with the oxygen the... Safe to use and environment-friendly, leaving unburnt fuel Company ) operation, USSC recommends yearly servicing an... To feed pellets to the combustion / exhaust blower to pull out air! Happens, no other controls on the Board will execute until that is! And safety make sure the viewing door is properly closed and sealed through several safety inspections tests... Has through several safety inspections and tests here 's what to look for appliances provide up to hours!
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