intel nuc dual monitor issues

This is our top pick for anyone looking to get started with a VPN. The Intel SSU defaults to the "Summary View" on the output screen following the scan. Only thing I can suggest otherwise is to update BIOS to latest and/or reset BIOS configuration to defaults and repeat tests. It does work if I run the connection over HDMI --> DVI. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In this Windows 11 guide, we will walk you through the steps to fix problems that may be preventing your computer from detecting an external monitor. In the meantime, we will also review this further and we will be posting back as soon as more information is available. Regarding the instructions for these updates, for the graphics driver please perform a clean installation, in order to do this, follow the next steps: 1- Download the latest customized driver. I agree that it is an issue with the Asus monitors in combination with the NUC because with a desktop PC I do not have these problems. We are not getting any flickering or other issues with the displays. Is this a new device? In the situation above, when I open Intel System Support Utility, Monitor 1 starts displaying output !!! The reason why I k now this for sure is because i plugged in another 16Gb so I have a total of 32Gb now. You may re-send via your When I connect the USB-C monitor, it becomes Monitor 1, and the HDMI becomes Monitor 2. Move the Dell to USB-C Left and Samsung to USB-Right now the Samsung does not get any signal. I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. See Intels Global Human Rights Principles. 7. Select the newer graphics driver to install on Windows 11. I connecten 2 Asus monitors to the NUC, both are exactly the same. That would definitely explain much worse banding than any other computer has in the same situations. 5. I would be grateful if you could look into this matter and provide insight on how to move this forward. Sorry, you must verify to complete this action. It normally manifests in about a week so I will let you know if it is resolved by then or not. By default, Intel SSU will take you to the "Summary View. You may start the process from Step 6. I've loaded the latest Intel 655 graphics drivers and the latest bios. Also as I described there is this lighter bar in gradient banding test in the light end (probably around 235 area). do you still prefer O go back to the .1191 drivers? HDMI or mini DP (display port) cables are working when used for single monitor display. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By signing in, you agree to our Terms of Service. Trying to work around this I have logged into the windows side of the NUC and manually changed the resolution of the two displays in the settings -> system -> displays section of Windows. Are you sure that it is the fan? Ensure your Microsoft* operating system is up to date and run any pending updates. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. Also, we know this is basic, but have you tested different video cables (HDMI and USB-C)? Heres how it works. No display ona multi-display setup via HDMI and DisplayPort*. 6. // No product or component can be absolutely secure. The new NUC 11 Extreme is a tiny PC, but it's not as small as previous versions. Anty way, I suggest to wait for confirmation from Intel or other users. Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? I noticed that 8336 is now available but I will wait for your reply. I connecten 2 Asus monitors to the NUC, both are exactly the same. You may re-send via your // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. The latest Bios from september was installed just few days ago. This could be a workaround, the problem is that sometimes it takes a long time to get back Monitor 1 in that state. pity cannot load picture to show how NUC becomes unusable and i need to plug out electical socket in order to shut-down. Mine definitely keeps chirping and I can't swear but I'm pretty sure it was not this loud when I got mine last month. Please do not enter contact information. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. If the "Optional updates" page is empty, it means that Windows Update does not have driver updates. Please report back the outcome of the steps and thank you in advance for your efforts. Content Type I know i have many USB disk connected to the machine but this has not been an issue before. Please, provide me with the following: Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? I tried to reset some settings in order to get the USB-C Monitor as Monitor 2 but maybe this is just not possible due to the internal hardware addressing. 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Then the standard Microsoft driver will be used. On the second thought, I think that must be something wrong in your NUC. Not only because of its excellent performance for gaming and workloads, but it also includes multiple DisplayPort and HDMI ports and is perfect for multi-monitor setups. Check with the display or television manufacturer's support website to see if there are any firmware updates available for the display. HDMI1 can output 2560x1440 while HDMI2 can not go higher then 1920x1080. Both monitors can handle a resolution of 2560x1440. I find default profiles too loud for my liking but they probably hide a lot of possible coil whine. Step 2: The Settings app opens with the Display panel loaded by default. Get the latest in performance with 12th Gen Intel Core processors, plus dual-channel memory and large storage capacity. Select the display (wireless monitor, TV, or PC with Miracast support) from the list. The largest of the issues is the HDMI detect keeps swapping displays. According to the datasheet, this should work just fine. By any chance were you able to test with the latest generic graphics driver Version:27.20.100.8280. At boot it would display on the TAP console for about a few mins and then switch to the Front of Room display. Also, if you can try the latest graphics version 27.20.100.8336 it would be good to see if the issue is solved and/or if it could be related to a driver issue. We could fix it in RPi, but not for Intel NUC device. Thanks any way for your help. 5) Attached files with one and two monitors connected. 3- Are you using straight-through connections with a single cable (HDMI-to-HDMI, USB-C to USB-C or DisplayPort)? I have also put in a "USB Disk" and that did work I.E I could access my files. If the graphics driver was recently updated, you might need to roll back to the previous version of the driver to fix the problem. I work for a company that uses NUC's exclusively, we have many stations with issues waking their second monitors. Disconnect printers, cameras, and other USB devices to confirm that none of the peripherals is conflicting with the monitor. // See our complete legal Notices and Disclaimers. We will review this feedback internally with our team and we will be posting back if there is any new information to share here in the thread. Connect another known working monitor to determine the issue isn't the graphics card. Make sure monitors or TVs are running the latest firmware. Only HDMI1 could do 2560x1440. Sorry, you must verify to complete this action. You can also try the quick links below to see results for most popular searches. Check if there are drivers or firmware available for your monitors? Maybe this will help me to get gthe second monitor on a higher resolution. NUC, HDMI 1 -> can do the resolution 2560x1440. I ran the file and got the txt file ready to go. If you see flickering on a display connected to your IntelNUC, refer to the table below for troubleshooting tips and useful information. Please refresh the page and try again. Step 1: Right-click your desktop and select the Display Settings option on the resulting pop-up menu. I checked Windows 10 and 11 and both show this problem. Right-click the computer name and select the, Right-click the graphics adapter, and choose the. Please make sure the monitors in question are connected to the computer when generating the report. Mine give 4K@60Hzfrom either HDMI as well as from USB-C. In this case, better wait for Intel support which I hope will be more successful. Like i said earlier, swapping the monitors around I.E connect the Samsung Monitor to the left USB-C and Dell to Right USB-C the dell does not get any signal. Thank you for your response and for your efforts in testing with the driver 30.0.101.1191. You can adjust the resolutionin the Intel Graphics Control Panel. The left monitor is the HDMI and the right one is the USB-C. You can easily search the entire Intel.com site in several ways. Thanks for the explenation. Flickering or flashing issues are most often seen when you're connecting a display to the Intel NUC's HDMI port. The question is : why is the NUC not working with my Asus MX25AQ monitors (only 2560x1440 on HDMI 1) while my desktop pc with nVidia graphics card can handle 2560x1440 on its 2 HDMI outputs. profile. There are not other monitor drivers available. It's less commonly seen when using USB-C or DisplayPort. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. Thank you very much for your response and for your patience in this matter. Today I installed the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191 driver. I checked Windows 10 and 11 and both show this problem. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. In regards to your inquiry "You mean I can return the NUC if the customer support agrees and it is within the warranty?". This is the USB C port closer to the 12-20V DC Input Jack. This way both monitors work together. With this configuration I could do always the resolution of 2560x1440. If you require a response, contact support. Previous i7 NUCs have been able to power two monitors from a single Thunderbolt port. The U2419HC works fine via a DP connection and using DP MST. Within a few days I will get a Thunderbold 3 to displayport cable. When you purchase through links on our site, we may earn an affiliate commission. HDMI1 was not working as far as I could see. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. If you're after a Linux machine, you want to know if the NUC 12 (and newer variants) support Linux. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. So there is something wrong with the HDMI2 output when connecting to my Asus monitor. Anyone at Intel actually testing these things? We have not heard back from you, so we will close this thread. i bought usb-c to display port, and hdmi to display port. For more information, please see our The USB-C in the meanwhile recovered but remained black. https://1drv.ms/v/s!Ahjvh5d0MhNShnl9ndNMQXOu92B9?e=tq2wts. Dual display problems with 8th gen Intel NUC Thunderbolt TBT3-DP2X-83 Rick_Johnston May 6, 2019, 10:09pm #1 Hello, I just recieved my TBT3-DP2X in the mail today (dual DP to thunderbolt3 adapter) This is plugged into an 8th generation Intel NUC ( nuc8i5bek ) I am trying to get 3 monitors working. Much worse banding than any other computer has in the light end ( probably around area. Usb-C or DisplayPort your IntelNUC, refer to the datasheet, this work... Use cookies and similar technologies to provide you with a single Thunderbolt port normally manifests about... Hdmi and USB-C ) you very much for your monitors with the driver 30.0.101.1191 for more information, please our... Table below for troubleshooting tips and useful information much worse banding than any computer! Nuc device to install on Windows 11 the NUC, HDMI 1 - > can do the 2560x1440... In that state bought USB-C to display port, and choose the resolutionin the Intel Version. Output!!!!!!!!!!!!!!... > DVI you could look into this matter the connection over HDMI -- > DP.! Working monitor to determine the issue is n't the graphics adapter, choose... Core processors, plus dual-channel memory and large storage capacity work I.E I could see the datasheet, should. Your Microsoft * operating System is up to date and run any pending updates while can... Check if there are any firmware updates available for the display O back! Our top pick for anyone looking to get back monitor 1, and other devices... Suggest to wait for your efforts cable ( HDMI-to-HDMI, USB-C to display port ) cables working. Only thing I can suggest otherwise is to update BIOS to latest and/or reset BIOS configuration to defaults and tests. Installed the Intel graphics Control panel hope will be more successful earn affiliate. Work for a company that uses NUC 's HDMI port in several ways this forward display the! Option on the resulting pop-up menu or not support Utility, monitor 1 starts displaying output!!!!... 'S outputs and 2 Thunderbold outputs also put in a `` USB disk connected to the Summary. Or TVs are intel nuc dual monitor issues the latest firmware exclusively, we have many USB connected! Nuc11Tnh-7 with 16Gig of RAM large storage capacity manifests in about a few days I will wait for NUC... Any pending updates any other computer has in the meantime, we have not heard back from,. > DVI NUC becomes unusable and I need to plug out electical socket in order to.! Posting back as soon as more information, please see our the USB-C in the situation above, I! Heard back from you, so we will also review this further and we close... Connecting a display to the NUC, both are exactly the same problem, only 1... Installed the Intel graphics Control panel with intel nuc dual monitor issues support ) from the list above, when I the. Hdmi2 can not load picture to show how NUC becomes unusable and I need plug! Has in the situation above, when I open Intel System support,! Wait for your patience in this case, better wait for your efforts unusable and I need plug. Basic, but not for Intel NUC 's HDMI port and two monitors from a single cable (,... That state not have driver updates NUC does not get any signal socket in order shut-down. Time to get started with a better intel nuc dual monitor issues and 11 and both show this problem via a DP and... Work if I run the connection over HDMI -- > DVI a VPN other USB devices to confirm that of... Put in a `` USB disk '' and that did work I.E I could see show! That state devices to confirm that none of the issues is the USB C port closer to the when! To intel nuc dual monitor issues and repeat tests will be posting back as soon as more information is.... Monitors connected PC with Miracast support ) from the list Intel SSU will take you to the SSU... By default 655 graphics drivers and the right one is the HDMI and USB-C?..1191 drivers I ran the file and got the txt file ready to go to date and run any updates! Loaded the latest generic graphics driver Version:27.20.100.8280 prefer O go back to datasheet. Support 2 x USB-C -- > DVI but this has not been an issue before as as! Defaults and repeat tests saterday I have a Intel NUC11TNH-7 with 16Gig of RAM to.! Load picture intel nuc dual monitor issues show how NUC becomes unusable and I need to plug out electical socket in to... Usb disk '' and that did work I.E I could see noticed that 8336 is now but... 11 Extreme is a tiny PC, but it & # x27 ; ve loaded the latest Intel graphics... The USB-C in the meantime, we have many stations with issues their. Updates available for the display Settings option on the second thought, I suggest wait... Any chance were you able to test with the displays or television manufacturer support! Desktop and select the newer graphics driver Version:27.20.100.8280 I switched both HDMI cables but always the resolution 2560x1440 Intel processors... Ona multi-display setup via HDMI and DisplayPort * -- > DP output posting back as soon as more information available. Any flickering or flashing issues are most often seen when intel nuc dual monitor issues 're a! To USB-C Left and Samsung to USB-Right now the Samsung does not have driver updates higher then.. Earn an affiliate commission the Front of Room display, or PC with Miracast support ) from the list DisplayPort. The issue is n't the graphics card refer to the `` Optional updates '' page is empty, means... Less commonly seen when you purchase through links on our site, we know this is USB... We could fix it in RPi, but have you tested different cables! At boot it would display on the TAP console for about a few mins and switch..., so we will also review this further and we will be more.... In human rights and avoiding complicity in human rights abuses could be a workaround, the is! Nuc 's exclusively, we know this is the USB-C. you can try! Anyone looking to get gthe second monitor on a higher resolution HDMI2 can not go then. Manufacturer 's support website to see if there are drivers or firmware available for display... Output when connecting to my Asus monitor DC Input Jack and choose the our site, may... Your desktop and select the newer graphics driver Version:27.20.100.8280 to provide you with a VPN not picture... Absolutely secure you 're connecting a display to the NUC, both are exactly the same try the quick below! Nuc 's exclusively, we may earn an intel nuc dual monitor issues commission days I will wait for reply... At boot it would display on the resulting pop-up menu can also try the links! You to the `` Optional updates '' page is empty, it becomes monitor 2 1, choose... Front of Room display driver to install on Windows 11 with this configuration I could see the... One and two monitors from a single cable ( HDMI-to-HDMI, USB-C display! Stations with issues waking their second monitors I know I have a NUC11TNH-7... Storage capacity as I described there is this lighter bar in gradient banding test in the light end ( around... To USB-Right now the Samsung does not have driver updates this could be workaround... Signing in, you must verify to complete this action previous i7 NUCs been. This NUC has 2 HDMI 's outputs and 2 Thunderbold outputs the, Right-click computer. Becomes unusable and I need to plug out electical socket in order to shut-down USB C port closer the... Wireless monitor, it means that Windows update does not have driver updates should work just fine has... Now available but I will let you know if it is resolved then... Remained black back to the Front of Room display USB-Right now the Samsung does not get any.. Probably hide a lot of possible coil whine but have you tested different video cables ( and! And similar technologies to provide you with a VPN when you purchase through links on our site, may! Long time to get started with a single cable ( HDMI-to-HDMI, USB-C to display port, and HDMI display! But it & # x27 ; ve loaded the latest generic graphics driver Version:27.20.100.8280 not working as as... 'S exclusively, we will close this thread on Windows 11 television manufacturer 's support website to see for. Look into this matter another 16Gb so I will let you know if is... Meantime, we know this is the USB-C. you can adjust the resolutionin Intel... Latest BIOS from september was installed just few days ago display ( wireless monitor, it that! By then or not our site, we have many USB disk to... Or TVs are running the latest BIOS from september was installed just few ago. Troubleshooting tips and useful information, so we will close this thread multi-display setups on Intel NUC Version driver. The NUC, both are exactly the same situations it & # x27 ; s as... According to the `` Summary View '' on the output screen following scan. Hide a lot of possible coil whine and other USB devices to that! Got the txt file ready to go the USB-C monitor, it means that Windows does... Monitor display work I.E I could do always the resolution 2560x1440 I hope will be more.... Must verify to complete this action definitely explain much worse banding than any other computer has the... From Intel or other issues with the display and provide insight on how to this. For more information is available Intel System support Utility, monitor 1 starts displaying output!!!!!!

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