*Taxes, fees and port expenses are additional per person. Please read all our correspondence and complete all requests for pre-boarding information on a timely basis. Guests will also need to confirm they have had a negative COVID-19 test result. protocols and the NSW Health Fact Sheet for Cruises Departing or Entering NSW to understand their obligations to comply with health requirements and accept the COVID-19 Risk Acknowledgment. contacting Carnival Reservations up to2 days prior to the sail date (5 Select activities/shore excursions may require closed-toe shoes. Carnival carries distilled water which can be purchased Be Safe. Gratuities are assessed on all guests, with the exception of children under the age of 2. Small changes are also coming within cruise travel. Carnival reserves the right to request ID prior to the purchase of alcohol and Another form had me state whether or not I would be fully vaccinated by the ship's departure date. COVID-19 vaccine exemptions at Carnival's Long Beach, California port will only be accepted for kids under age 12 and when "required by US federal law" due to religious beliefs or medical reasons. This will help avoid uncomfortable situations between guests. The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking. Otherwise, CHEERS! Last week, Carnival announced guests booked on Caribbean itineraries seeking a medical exemption from the cruise line's vaccination requirement would not be required to . Cut-off for pre-purchase online is at 11:59pm ET, the evening prior to the cruise departure. COVID-19. Your booking Please check your pre-cruise notifications for your specific cruise. Ships have been equipped with additional hand sanitisation stations, and crew members may remind you to wash or sanitize your hands upon entering food service areas. Other consequences could include being denied service, required isolation in their room and being banned from cruising with Carnival Cruise Line and other Carnival Corporation and plc brands in future. NOTE: All Royal Caribbean guests aged 12 and older must present proof of COVID-19 vaccination with the final dose of their vaccine administered at least 14 days before sailing. For cruise departures prior to April 1, 2023: For cruise departures on or after April 1, 2023: You may pay this daily gratuity in two different ways: Gratuities can be added at the time of booking or anytime up to the sail date. New York City, New York 10019, Website: www.nycruise.com/manhattan-terminal/, Parking: www.nycruise.com/manhattan-terminal/parking/, Directions: www.nycruise.com/manhattan-terminal/directions/, Port of Norfolk Carnival with any changes to your flight schedule to ensure you are met by the transportation At time of booking, guests will be able to confirm their preferred dining choice. Parties greater than 8 guests may need to be accommodated at several tables and the wait can sometimes be more than one hour. The additional The Future Cruise Credit will be the value of the cruise fare paid for the number of cruise days missed less government taxes, fees and port expenses, and will be subject to our standard terms and conditions for Future Cruise Credits. This applies to all US ports (embarkation home ports and ports-of-call). Get the most from your cruise internet time and your trip make sure you are powered up and prepared before you board the ship. All guests aged two years and above, regardless of vaccination status, are required to take a self-administered Rapid-Antigen Test (RAT) within 24 hours of boarding or a PCR test within 48 hours prior to boarding. Plans may be pre-purchased online up to 11:59pm ET, the day before embarkation. }. PRE-BOARDING INFORMATION: In order to manage our vaccinated sailings, it is very important for all guests to complete their pre-cruise vaccine attestation. 2502 Harborside Drive We will continue to monitor the protocols and requirements of the destinations we visit and will Guests will be required to complete their vaccine attestation and health assessment on Carnival.com.au. Details continue to be updated regularly and official websites and apps developed by government departments & agencies, and tourism ministries are the recommended resources, including: www.homeaffairs.gov.au/COVID19/vaccination-testing. For pre-purchase, please contact our Fun Shops department at 800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. Should A non-expired government-issued photo I.D. Since destination health protocols continue to evolve, the most up-to-date information will be provided in a stateroom advisory. The cruise line's policy states: "Vaccine exemptions for cruises to the Caribbean will be limited to a very small number of children under 12, and teens and adults with a medical condition who . Here's what cruise lines are saying so far: Carnival Cruise Line says: "These cruises are available for guests who have received their final dose of a CDC-approved COVID-19 vaccine at least 14 . Our CareTeam will provide support to any guest who requires medical evacuation, along with their family and travel party. For security screening purposes, all luggage should be unlocked. Guest may also be required to present the negative results of a COVID-19 test taken prior to Carnival luggage tags must be affixed to your baggage prior to arriving at the terminal. Thank you for your generous recognition of our onboard team. Checked baggage service is only available until 2 hours before the ship's published sailing time (printed in the cruise documents). 316 0 obj <>stream Guests can upgrade from one plan to another and use multiple devices, per plan, including their smart phone, laptop or the shipboard internet caf, but only one device can be used at a time. "If we do not receive your questionnaire, your . If you or a member of your party meet the criteria for a vaccine exemption for a sailing departing through 31/05/23, you may apply here. If you receive a positive result, you will not be able to travel and can contact our customer service team on 13 31 94. Carnival reserves the right to amend this policy for the comfort and enjoyment of our guests. Email. Market data provided byFactset. that cannot be taken off the ship in the United States. The app works only with the ships free Wi-Fi. This will allow us to address their concerns in a timely and appropriate fashion. Homemadeitemsor pre-cooked foods are not allowed. 'Your Time Dining' Open Seating Guests may also be requested to present it during the cruise. Caribbean sailings including popular ports such as The Bahamas, Grand Cayman, Jamaica, Grand Turk, and Cozumel are very busy during the summer season, particularly in June and July when schools are on vacation and more families are cruising. years and older to take a pre-cruise COVID-19 test within three days of their cruise. VIFP Club - Carnival's Recognition Program. Dining times are subject to change due to conflict of time with port stays or other scheduled activities. First and Last Name of all guests redeeming credits *. transportation,flight guidelines (latest airport arrivals and earliest Guests will be considered fully vaccinated if they have completed a primary course, including a mixed dose schedule, of TGA approved or recognised vaccines, with the last dose given at least 14 days prior to the cruise departure date (not including embarkation day). added. is offered fleet wide. External site which may or may not meet accessibility guidelines, Pinterest. Where an outbreak is considered to be moderate risk, some activities and services may be modified or suspended in order to mitigate the risk, which may include: During a moderate level outbreak, where we are still permitted to call at a destination as determine by the local health and port authorities, some shore tours may need to be modified or cancelled. The documentation is required at embarkation and throughout the cruise and is the responsibility of the Health Protocols and Requirements for Sailings, Youth Programs (Under 2 & 2-11 years old), Travel Documentation: U.S. Please review our list of Prohibited Items before shutting your suitcase. External site which may or may not meet accessibility guidelines, YouTube. Discuss your VPN limitations with your companys IT department if you are planning to work while sailing. company. Carnival Youth Programs are open for children and teens ages 2 to 17. endstream endobj startxref Florida . Currently, we are not able to process the Carnival Gift Card for Fun Shop orders by telephone. If guests have not pre-paid their gratuities, the recommended, per person, amount will be posted to their Sail & Sign account on the second to last day of the cruise. Online Check-in and Arrival Appointment. Should the definition of fully vaccinated evolve to require the booster shot, our policy will adapt accordingly. Shops at, Purchasing Liquor at Ports of Call and On Board at The Fun Shops, $59.95 USD, per person, per day plus 18% service charge. It is important that guests arrive on a timely basis as early arrivals cannot be accommodated and guests will be asked to return at their assigned time. Signature: _____ Date: _____ Please email completed form to . . Different policies may apply in other jurisdictions. Consequently, it is strictly limited to specific exterior deck areas. Casual attire is the order of the day. Carnival Cruise Line is tightening its vaccine mandate beginning this week, announcing that vaccination will be required for all passengers except children under 12 and adults with . If you fail to take all necessary steps to cruise in line with government guidelines, including proof of vaccination status, you will be denied boarding and any cost incurred, including cancellation fees, will be at your own expense. 750-ml bottle, will be charged. At the time of writing, Carnival requires 95% of passengers on each ship to be vaccinated. Carnival Luminosa - 9/14/2023: Please check back for an update on vaccination and Carnival Vista is scheduled to depart July 3 and Carnival Breeze on July 15. Cruise Cancellation and Itinerary Change Policy. If traveling by air, guests are encouraged to contact the airlines directly to determine luggage restrictions and fees. All alcohol purchased ashore or in The Fun Shops will be stored for safekeeping until the end of the voyage. Pre-cruise: Pre-purchase internet plans at a discounted rate online via the 'Manage My Booking' tab on carnival.com or send as a gift to family and friends through The Fun Shops. accessibility guidelines, Instagram. Guest who have purchased Carnivals Vacation Protection must file a claim through Aon at Aons website or by calling 800-331-2796 or 516-342-7262. indicates external site which may or may not meet accessibility guidelines, indicates page is not optimized for a mobile device. 2001 East McComas Street If you, your family members, travelling companions or other close contacts are denied embarkation or reboarding, or quarantined or disembarked during the voyage, due to a positive COVID-19 test or being suspected of having COVID-19, you and they are entitled to an FCC for the amount paid to Carnival in the event of denial at embarkation, or a pro-rated FCC of the unused portion of your cruise fare in all other cases. Inside Disney's new 'Wish' mega cruise ship. A Certificate of Citizenship is issued by the U.S. once the adoption is finalized. For convenience, guests can purchase bottled water prior to Be Safe. you wish to bring your own distilled water with you, it must be hand carried The passport card will only be valid for land and sea travel between the United States and Canada, Mexico, the Caribbean region and Bermuda. Anyone who doesn't comply with the onboard public health measures may be disembarked at the first available opportunity. Twitter. (acceptable for guests 16/17/18 years of age), Government-issued identification card including a U.S. Military I.D. It may be possible for some members of the same travel party to receive an approval and others be denied. Carnival luggage tags must be affixed to your baggage prior to arriving at the terminal. Our highly experienced doctors and nurses are up to date on the latest COVID-19 scientific status and trained in relevant COVID-19 procedures. Carnival Cruise Line is navigating Florida's vaccine passport law by adjusting its stance on allowing unvaccinated guests on sailings, but is now requiring they both pay $150 for covid-19 testing . Chat access is limited to ages 13 years and older. Aug 12 (Reuters) - Carnival Corp's (CCL.N) major cruise lines will drop mandatory COVID-19 testing for vaccinated guests and allow unvaccinated passengers to travel without an exemption in some . Any violation of this policy will result in a $500 charge, per violation, posted on the guests Sail & Sign account and may also result in the disembarkation of all guests in the stateroom. Be Safe. 0 Opens in a new window. But that idea never found traction. Guests requesting a medical exemption will need to present evidence of a medical need at time of check-in. is in the maiden name, the cruise booking be made in the maiden name (do not include the married name); If the reservation was made in the married name, but the non-expired government-issued photo I.D. Carnival Cruise Line has adjusted its health and safety protocols regarding unvaccinated passengers and the documentation requirements they need prior to sailing. If there are a small number of controlled cases, only close contacts will be notified by the onboard medical staff. ), Self-balancing hover boards andair wheels. To log on, once on board, you will need your folio number (found on your Sail & Sign card) and date of birth. ADA compliance issues, you can email us at [email protected]. Guest Screening Policy. Is there a beverage package for soft drinks? No sharing is permitted and is non-transferable. Opens in a new window. If a third entre is ordered, a US$5 charge will be assessed. However, for the purpose of carrying small If you, your family members living with you in the same household or travelling companions assigned to the same stateroom cancel a cruise booking due to testing positive for COVID-19 within 5 days of embarkation, you and they are entitled to an FCC for the amount paid to Carnival. Date Updated: 06/25/2021. will be given to the guest as each following cruise begins. Guests cannot take items with them to public areas. your flight information in Online Check-in at the time of purchase. Carnival officials say those guidelines let them accommodate a small number of unvaccinated guests, including kids under 12 who can't get the vaccines, as well as exemptions as required by . Shops department at 800-522-7648,Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. For its vaccinated cruises, Carnival requires 95% of passengers on each ship to be vaccinated. This means that unvaccinated guests will still need to file for an exemption for their specific sailing, as well as complete the pre-cruise and embarkation day COVID-19 testing and the testing onboard prior to debarkation. aboutairporttransportationservices, click here. Carnival carries distilledwater, whichcan be purchased either pre-cruise (Carnivals FunShopsat 1-800-522-7648) or on board by contacting Room Service. External site which may or may not meet accessibility guidelines, Twitter. Cut-off for pre-purchase online is 11:59pm ET, the evening prior to the cruise departure. U.S. FAQs. Several states are working with the Department of Homeland Security to develop an EDL for U.S. citizens residing in their states. The App will alert the guest when their table is ready as well asthe tablenumber in the dining room displayed on the App screen. . Travel Agency Phone. protocols and procedures, which were developed in consultation with our medical experts and have proven effective and adaptable to the evolving public health situation. These cards cannot be used to travel by air outside the United States. does not qualify for the waitlist. 100% of your gratuities are distributed to the crew who you interact with, such as your stateroom attendants, dining and culinary services staff, as well as others who work behind the scenes to enhance your overall cruise experience. If you are travelling with a specific medical requirement, please let us know at the time of booking as we may require you to complete a medical questionnaire prior to travel. Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while on board. Please refer to our FAQs for complete details. The passport card cannot be used to travel by air outside the United States. If your cruise is cancelled by Carnival, or boarding is delayed by three days or more and you elect not to sail on the delayed voyage, you are entitled to a refund of the amount paid to Carnival or an optional Future Cruise Credit (FCC). Fun. page, Do Not Sell Or Share My Personal Information. Alcohol purchased pre-cruise through The Fun Shops for on board consumption is designed for in-stateroom entertainment only. Or, I am a child 11 years of age or younger. Opens in a new window. External site which may or may not meet accessibility guidelines. Program is inclusive of VAT, if and as applicable. Vaccinated passengers will wear wristbands. Guests who are scheduled to arrive at the terminal before 1:30 PM, usually check their bags with a porter so they can be free to enjoy lunch on Lido Deck before access to their stateroom is granted. Do Not Sell Or Share My Personal Information. It is important to note that this change is only applicable to sailings in the Caribbean, and does not impact sailings in Europe, Alaska, or other destinations. Guests who test positive may be required to move to an isolation stateroom until our medical team determines it is safe to resume cruise activities. Opens in a new window. along with your CPAP machine. If you are an unvaccinated guest requesting an exemption, your reservation is not considered confirmed until you receive an approval email. When possible, waitlists will be cleared prior to the sailing and guests will be notified by email. l0lA0DH& `GaBg`` M6%D Specifically, items worn during the cruise should not contain any message that may be considered offensive or contain nudity, profanity, sexual innuendo/suggestions. If a guest is not approved for an exemption, they have the option to move to a future sailing date or obtain a full refund, but they are responsible for any associated non-refundable costs such as airfare, pre- or post-cruise accommodations, privately arranged shore tours, etc. We will also need guests to follow our guidance about the ways to stay healthy onboard and when ashore, through daily programming, entertainment systems, announcements, in-stateroom literature, and the Carnival HUB App. You can also download the app from Carnival's website by clicking here. We strongly recommend that all eligible guests be up to date with their COVID vaccines. They are not employees of Carnival and should a guest experiences any problems, they must report it to porter management on site. This avoids congregation of patients in the medical centre and allows the medical staff to pre-determine the best location for the consultation, including your room. With the CDC and . Information on this charge is included in Section 8 of Carnivals Cruise Ticket Contract. External site which may or may not meet Our CHEERS! CHEERS! One drink will count towards the CHEERS! They will receive 100% of the cruise fare paid in the form of FCC. Guests travelling from overseas to join a cruise departing from Australia must ensure they are able to meet the Australian government entry requirements, and ensure the COVID-19 vaccination course they have received is approved or recognised by the Therapeutic Goods Administration (TGA). Once onboard, families may view the Camp Ocean activity sessions available during the cruise. CRUISE HIVE LTD 2008-2023. Drinks purchased on the first day of the cruise will be charged to the guest's Sail & Sign card in the usual manner. The documentation is required at embarkation and throughout the cruise and is the responsibility of the. Up to date on the first available opportunity, along with their COVID.! 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