It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. She then assigned us a new room. Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). Great location at the start of the boardwalk away from all the noise and lights. Nice place to stay. To see correct prices and occupancy info, add the number and ages of children in your group to your search. There is no laundry machines but there is a laundry place a block or two away. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. See which hotel chains have the most bedbug reports. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Couples in particular like the location they rated it 8.6 for a two-person trip. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. The property offers free parking. This one appeared to be either a 5th stage or adult bedbug. We were fully refunded (at least, we were told. In fairness to the hotel and its staff, this situation was handled well. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. It was around 1:30am at this point and I was in bed. It had been less than 2 hours how could she not remember. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Our room was clean and spacious. Thanks again for being our guest! Plenty of places to eat and everything is within walking distance. Pros: The location on the boardwalk is great. Beach access was perfect. Cancellation and prepayment policies vary according to accommodations type. Our first night was fine without any complications. Most of the staff was very friendly The hotel was quiet. Photos are clearly as you see on website. She then assigned us a new room. We love this hotel. Customer service/satisfaction is not a priority at this hotel. Additional charges may apply. Oceanfront Oceanfront Two Queen Beds More Info Book Now I hope no one ever has to experience what we went thru. Second time staying with u guys and already planning my next visit. The private bathrooms have a spa bathtub. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. Please enter the dates of your stay and check what conditions apply to your preferred room. The stay was great and the staff was few, but very nice. When we checked out, the lady who was rude to us before was acting overly nice. This is the version of our website addressed to speakers of English in the United States. We shared the Barracuda Como great value for the money. more. YUCK! 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Thank you so much for the excellent review! The lady at the front desk was very standoffish and rude. Harrison Hall Hotel (from USD 74) Show all photos We left to return later while she was leaving and another lady started her shift. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. What are some of the property amenities at Crystal Beach Oceanfront Hotel? And we actually thought about staying a couple extra daysNOT! Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. The website states that the rooms have been recently renovated but Im not sure any of ours had been. Lock in the lowest price from these sites. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Barracudas Grill was a great place to hang by the pool for eats and drinks. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: I was initially very pleased with the Crystal Beach Hotel in Ocean City. Please enter a valid email address. It was exactly what I had expected after reading everyone's reviews. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. The rooms were very spacious, as were the bathrooms. 11 am - CLOSE. Claim your listing for free to respond to reviews, update your profile and much more. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. ~disappointed, The Worst Customer Service(Rude and Unprofessional), This Hotel has the the worst customer service.I booked a room for 3 days and tried to cancel a few hours later due to a sick child.I called the hotel several times.they denied a refund or rescheduling.One of the customer representatives said to me several times"Don't interrupt me" and "I don't have more time to talk to You"and hanged up on me while I was talking. I don't think we'll ever be returning, though.More. It had 2 queen beds. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Location, close to many attractions and restaurants. Please see our partners for more details. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. She then assigned us a new room. View Bed Bug Reports For Your Next Stay Hotel (optional): City: State: (or) Zip: - Browse Reports by State They did not change the towels or awash cloths. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. Rooms All of the rooms at the Crystal Beach Hotel in Ocean City, MD have been recently renovated and we are sure you will love all of the changes. Free public parking is available on site (reservation is not needed). Front desk person was snotty and acted very indifferent to our complaints and requests. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. Tripadvisor performs checks on reviews. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Re: Bed Bugs? The room itself was spacious and even had a little kitchenette. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. I would highly recommend to anyone going to the beach. For specific inquiries, we recommend calling ahead to confirm. Holiday Inn Hotel & Suites Ocean City MD1701 Baltimore Ave., Ocean City Ocean City, MD, Ocean City Mennonite Church12101 Ocean Gtwy Ocean City, MD, Comfort Suites Ocean City12718 Ocean Gtwy Ocean City, MD, Inn on the Ocean Bed & Breakfast1001 Atlantic Avenue, 10th Street And The Boardwalk, Ocean City, Maryland 21842 Ocean City, MD, Ocean City Beach Patrol109 Dorchester St Ocean City, MD, Ocean City Chamber of Commerce12320 Ocean Gtwy Ocean City, MD, Ocean City Beach & Linen102 78th St Ocean City, MD, Holiday Inn Hotel & Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Days Inn Ocean City2210 N Baltimore Ave Ocean City, MD, Holiday Inn Express Hotel & Suites Ocean City12601 Coastal Hwy Ocean City, MD, Crystal Beach Hotel2500 N Baltimore Ave Ocean City, MD, Ramada Inn Ocean City MD4201 Coastal Hwy Ocean City, MD, Howard Johnson Plaza Hotel Ocean City Oceanfront1109 N Atlantic Ave Ocean City, MD, Howard Johnson Express Inn Ocean City2401 Atlantic Ave Ocean City, MD, Holiday Inn Express Hotel and Suites12601 Coastal Hwy, Ocean City Ocean City, MD, Holiday Inn Hotel and Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Holiday Inn Ocean City, Ocean City6600 Coastal Hwy Ocean City, MD, Holiday Inn Ocean City17 N Boardwalk Ocean City, MD, Holiday Inn Oceanfront MDOceanfront 67th Street, Ocean City, Maryland, Usa, 21842 Ocean City, MD, Ocean City Coconut Malorie200 59th St Ocean City, MD, O'Donnell, Philip Ocean City Realty9733 Village Ln, #6 Ocean City, MD, Ocean City Golf Groups2210 N Baltimore Ave Ocean City, MD, Ocean City Health & Racquet6103 Sea Bay Dr Ocean City, MD, Ocean City Sky Tours1500 Teal Dr Ocean City, MD, Ramada Limited Ocean City4201 Coastal Hwy Ocean City, MD, Ocean City Golf Getaway9935 Stephen Decatur Hwy, #141 Ocean City, MD, Holiday Inn Ocean City Hotel6600 Coastal Hwy/oceanfront Ocean City, MD, Ocean City Realty12543 Torquay Rd Ocean City, MD, Ocean City Hotel Motel Rstrnt4001 Coastal Hwy Ocean City, MD, Econo Lodge Oceanblock Ocean City14502 Coastal Hwy Ocean City, MD, Comfort Inn Gold Coast Ocean City11201 Coastal Hwy Ocean City, MD, Best Western Ocean City Hotel6007 Coastal Hwy Ocean City, MD, Quality Inn Boardwalk Ocean City1601 N Atlantic Ave Ocean City, MD, Comfort Inn Boardwalk Ocean City507 N Atlantic Ave Ocean City, MD, Ocean City Public Works Adm208 65th St Ocean City, MD, Ocean City Vacation Rentals - THE PLAZA9800 Coastal Hwy Ocean City, MD, Ocean City Vacation Rentals - THE QUAY10700 Coastal Hwy, Ste 2099 Ocean City, MD, Ocean City Vacation Rentals - THE CAPRI11000 Coastal Hwy, Ste 201 Ocean City, MD, LONG & FOSTER: OCEAN CITY Vacation Rentals Office11701 Coastal Hwy, #2 Ocean City, MD, Art League of Ocean City502 94th St Ocean City, MD, The Ryan Haley Team Ocean City Real Estate7200 Coastal Hwy Ocean City, MD, Ocean City Weekly Rentals700 Philadelphia Ave, #a Ocean City, MD, Lynch, Vaughn - Ocean City Property Service6808 Coastal Hwy Ocean City, MD, Ocean City Condo Rentals127th St Ocean City, MD, Ocean City Town Recreation200 125th St Ocean City, MD, Ocean City Town Transportation206 65th St Ocean City, MD, Ocean City10005 Golf Course Rd Ocean City, MD, Ocean City Police Records6501 Coastal Hwy Ocean City, MD, Ocean City Tennis Center104 61st St Ocean City, MD, Ocean City Fire Department301 N Baltimore Ave Ocean City, MD, His Honor's Place1201 N Baltimore Ave, Ocean City, Md 21842-3624 Ocean City, MD, Ocean City 24 Hr Locksmith109 142nd St Ocean City, MD, Tidelands Caribbean Hotel and Suites5th Street On The Boardwalk Ocean City Ocean City, MD, Best Western Ocean City Hotel5501 Coastal Hwy Ocean City, MD, Sleep Inn and Suites Ocean City11 N Baltimore Ave Ocean City, MD, Crystal Beach Hotel2500 N. Baltimore Ave. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. WiFi is available in all areas and is free of charge. language, whether its just a rating or contains comments as well, etc.). And she proceeded to remind us that we needed to keep our dog quiet. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. Overall, it wasn't too bad except for the bedbugs and some of the service. We left to return later while she was leaving and another lady started her shift. We stayed for 6 nights in August 2008. We appreciate you letting us know of the issues you experienced with our reservation office. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! I would definitely consider staying again. Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. The lady at the front desk was very standoffish and rude. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. The Carousel Hotel did refund our money thankfully. We've sent you an email so you can confirm your subscription. We were near the elevator but never noticed noise. We brought it up to the front desk and asked for a new room. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. The woman checking us in said there was nothing that she could do because we had different room types. Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! I had to go to the front office and get towels they did not give any wash cloths at that time. Room met all our expectations. We'll stay here again if we go to OC in the future. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. In fairness to the hotel and its staff, this situation was handled well. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Also a plus is the parking garage! It was exactly what I had expected after reading everyone's reviews. Review tags are currently only available for English language reviews. The view was beautiful. PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Room types may vary. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Nice place to stay. I am very happy to hear that you had such a great stay with us here at Crystal Beach. Photos are clearly as you see on website. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! Thanks for a great vacation. Extras include a desk. I take great pride in hearing how wonderful your stay was! Along with a restaurant, there's a snack bar/deli on site. Once that was done everything got much better. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. The staff speaks multiple languages, including English and Spanish. We were fully refunded (at least, we were told. Searching Availabilty. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. Error: Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Thanks! Great view from our balcony. Thanks again for being our guest! As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Parking is onsite and included in the price. We brought it up to the front desk and asked for a new room. Right on the boardwalk. If you stayed at this property through Booking.com, you can write a review. YUCK! We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. Kudos to room service. Malia, we regret to hear of the issues you experienced. The next morning while waking up, we found a stage 2 larva bedbug. Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. Tripadvisor performs checks on reviews. We were able to walk to the beach, without having to cross the busy highway. Do yourself a favor and stay someplace else. Hotel is very out dated (old) needs a serious upgrade. The kitchenette was nice, microwave, toaster and coffee pot. Serving breakfast, lunch, dinner, and drinks a la carte, you . Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. The room itself was spacious and even had a little kitchenette. Please see our partners for more details. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. but location was the best thing ofall. I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Review tags are currently only available for English language reviews. Room could have been a little bit more updated with modern or newer spreads and flooring. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. Somehow she had that information even though she said I never checked in. This service may contain translations powered by Google. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Thank you from me and my grandchildren and you will be seeing us again. Next time I would like to stay a little more towards the boardwalk. Taxes and fees that are shown are estimates only. I put it in toilet paper and checked it. Great location at the start of the boardwalk away from all the noise and lights. The room was clean and the hotel was great. Thank you. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. Amenities; Gallery. Payments made by partners impact the order of prices displayed. Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. It was exactly what I had expected after reading everyone's reviews. All in all this motel was a poor rating and will never stay there again. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. There was vacancy at the motel and this was a busy weekend coming up it was bike week. We changed our rooms twice in one day. Bathroom was large and clean. Most of the pool was in the shade by 3pm so it got a little chilly. Crystal Beach Hotel takes special requests add in the next step! When I booked our room in May, I asked for the four rooms to be close to one another. It has been been recently remodeled and the beds were very comfortable. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Beautiful location. Eve told him we did not belong in that room, that I had never checked in or signed any papers. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 This time was just as nice as before. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Prices are the average nightly price provided by our partners and may not include all taxes and fees. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Sign up and we'll send the best deals to you. Your contribution should be yours. Our view from the balcony on the 5th floor was amazing. The room and everything in it seemed fine, clean, spacious when we got in. Like its sibling hotel The Carousel . The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. The sofa looks like it hasn't been pulled away from the wall in quite sometime, there were soo many dust bunnies and filth. Guests submit their subscores and their overall scores independently theres no direct link between them. Ask inspectorgadget_og about Crystal Beach Oceanfront Hotel. The staff was very helpful when we had questions about the facility. Quite spot. The room was carpeted and tiled in kitchen and bathroom. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. I stayed here two years ago and was very pleased with the entire hotel. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Something went wrong please try again later. There are more places to choose from in the, crystal beach ocean city, hotel crystal beach, Frequently Asked Questions about Crystal Beach Oceanfront Hotel. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Our first night was fine without any complications. We didn't go and They ended up charging me for the Saturday ($509). This place was completely filthy. They did not come into the room to clean or make the bed. We left to return later while she was leaving and another lady started her shift. Free parking; Pool; Free WiFi; Gym; Non-smoking; Air conditioning; See all See all property amenities. The door to our room dragged along the floor and had to be pulled hard to shut and open. We offer several different room types and are certain that we can find a room type to fit your family budget! Overall, it wasn't too bad except for the bedbugs and some of the service. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. Hungry? The room and everything in it seemed fine, clean, spacious when we got in. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Ocean City, MD - Crystal Beach Hotel - "Really nice! Read more about possible travel restrictions before you go. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. 6% cheaper Fairfield Inn & Suites by Marriott Ocean City 8.2 Excellent (1,008 reviews) 0.07 mi Snorkeling, Indoor pool . Breakfast, I called the 800 number that I used to book the hotel (Booking.com) and they moved us to different hotel. Thanks again for the review and we hope to see you again soon! This is the version of our website addressed to speakers of English in United Kingdom. We ended up driving home at night because we couldn't experience another second in that dump. 25th St. & The Boardwalk. What food & drink options are available at Crystal Beach Oceanfront Hotel? While there the hot water system went down so no shower. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. The room was clean and the hotel was great. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. The card has yet to be reimbursed). A cancellation number must also be obtained in order to receive a refund. He told my husband he had been assigned that room. Our new room seemed fine except that the water in the shower didn't warm up much. Thank you again and we hope to see you soon! Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. She then assigned us a new room. Effort to obscure email addresses, telephone numbers, website addresses, social media accounts and. At that time Baltimore Building with great food and drink specials very out dated ( old needs... 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