How did this work out for you? Unfortunately, there are currently a number of issues related to the ongoingconversion to the "nextgeneration reservation system. i can still check onto the same flights if I am on a laptop.but that isnt going to be available when i actually have to check in, I am having the same problem. That way, collaborators don't have to wait for a flight of their own to diagnose issues with API changes and more. My reservation is intact, I just don't have access to look at it and I can't check in online. TL;DR - I hope this is a Southwest "glitch" and that it will resolve itself. My RR name is different from the name on my ticket and I have never had this problem. They said it was a SWA issue, and they knew nothing about it. maybe that can be the problem. Not sure if I purchased tickets properly? Mira las Centro de ayuda y verifica si puedes hacer check-in ahora. Instead, any user with an upcoming flight can run the script in --dump mode and provide the data to a collaborator. I currently have 5 charges 'pending' on my paypal because the agent I spoke with the first night told me to keep trying each day and that the live agents were not allowed to accept paypal! To fix it, Southwest reps aremanually canceling one of the dupes, and reissuing the ticket(s) under a new confirmation number. If this is the first time you have seen this message, please go back and try again. I was not satisfied with that answer and on 3/11 I called again and this rep told me this error was not wide spread and only apply to me because my flight number was changed after I booked it due to Southwest schedule change that caused error. so im hoping eveything gets fixed before my flight. Maybe try and see if you can view your reservation that way. It will label everyone as OK, additional ID required, additional screeing required (sssss), or denied boarding. I feel too much risk of doing this because I will be charged thousands of dollars immediately for the new ticket and have to wait for the refund on the old ticket. Check in at1/1/2020 at 8:00 am: Error code:400308192 Message:"Sorry! You can provide passport details during the booking process at Southwest.com, after you book your flight online, during the online check-in process, or at the airport on your day of travel using a kiosk or at the ticket counter. La aplicacin de Southwest es tu piloto digital. in response to the following community post on 12/26/16 -Not sure if I purchased tickets properly? It happened after the calendar issues were corrected. Your travelers shouldn't have to pay a fee for a rescheduled meeting. We can't check you into this flight. Why the opps could not be explained by SWA. position: absolute; Tried the App and online and it will not work on my phone. border: 0; Based on what you have shared so far I would suggest you see a gate agent. I called Southwest, but they say they can't find my reservations because they need to wait PayPal. width: 273px; white-space: normal; Talked to SWA CR and got the old "don't know" reply. Eva air premium economy 8:20 am. 2019 Every time I try to check in using the mobile app I get the same error saying, "Sorry! Schedule changes? Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Right click in the web browser and say inspect, go to the network tab. I even tried to view it on my laptop and it still said that there was a system error on my reservation. This is why you cannot get a mobile boarding pass. They fixed it and now I'm all set. Check in to your Southwest Airlines flight online or with our mobile app. } There are so many errors these days. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { The zones are A, B, and C with each divided into two groups: 1 to 30 and 31 to 60. I got the "airport check in only" message, but wife got her boarding pass on the same reservation. Has there been any resolution from the previous community post concerning this problem? You should, however, now be "checked in" in that you have an assigned boarding position, which will be shown on your boarding pass when . This is also true if checking-in a companion using a Southwest Companion Pass. Be careful with your inputted name during reservation. I called the 1-800 number and they told me that I needed to rebook my flight because for some odd reason they had my name two times in the reservation on their system. This is the worst experience I've had with Southwest is several years. 2) Does it show up as an upcoming flight on either of the above? Same issue here. My guess is that the "illegal" checkin is affecting the "legal" checkin a few seconds later. I have iPhone app 7.1.0. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. Were you able to resolve the issue? What devices and app versions are you using? Being unable to override system conditions is incompetent database management and creates this sort of inconvenience. I believe this delay started happening since the beginning of January. TSA has little to do with Southwest's reservation system besides giving guidelines. International? The terminology Southwest uses is a bit confusing. color: #636363; 1-888-792-8747. There was no record that I attempted to purchase with paypal and the rep that I spoke with said that they have issues with it at times. One for the original ticket holder and one for the companion. When traveling with others and using Southwest Rapid Reward points, each person must check-in separately. At Southwest, You are not currently assisting a company in SWABIZ. * TODO: Some formatting is wrong eg ("1:0:12" means 1 hour and 12 seconds remain). } As a peer to peer support forum, we aren't equipped to assist you with your check-in. I haverecently attempted to purchase aticket using Paypal, (which I can see a pending payment) however upon re-routing back to the Southwest airlines website i received an error message. This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. 2019 It would be nice to hear from someone at Southwest about this issue. I have also used the mobile website from a browser with the same result. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. Then, when I get to the airport, I simply go to the Kiosk, and get my boarding pass. Thanks. Learn more Offer ends 3/13/2023. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Nervous about Mexico City layover - Toronto to Huatulco 7:09 am. 505-835-1872. Southwest Airlines Co. All Rights Reserved. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). 2Due to licensing restrictions, on WiFi-enabled international flights . Seat allocation for families 8:08 am. 16 minutes of wait to reach a person. 05-18-2017 text-decoration: underline !important; This reservation is not elig. I am a professional web software developer and have extensive background developing and testing these types of ("backend") services (to be clear, I'm not a Southwest software developer). Book a car with us Great selection, unbeatable rates & Rapid Rewards. Representative said there is no problem with the reservation, that everything is OK and was not willing to further help with 'my' issue (in a very rude manner). Have a question about this project? You are not currently assisting a company in SWABIZ. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).Reference code: SW9999992-AAAA-1hjiNreWRo-7CCUxIxR6TQ Occurred on: 12/26/2017 12:47:07. Instead, you'll board by "zone" and choose your own seats once you're aboard. privacy statement. 1) Have you tried accessing via web and app? Re: Not sure if I purchased tickets properly? Those traveling on senior fares (no longer available as of Dec. 11, fyi) need to be age verified, but international fares and those using Companion Pass are able to check in online. I have also used the mobile website from a browser with the same result. We look forward to seeing you very soon! If they are not going to resolve the issue they should remove the PayPal option. Privacy Policy. If this continues, we won't be able to check in for our flights. We're sorry for any issues you encountered checking in. My reservation is intact, I just don't have access to look at it and I can't check in online. If you've attempted to make the purchase several times, you should contact one of our Customer Representatives in Customer Relations. If not, how is the best way to successfully resolve this issue? Southwest Airlines Co. All Rights Reserved. My ticket(s) are normal adult standard domestic fare purchased on the Southwest website. We were unable to retrieve your reservation from our database. div.footer div.flex-placement b a:hover { Today I received an email that included a check in link I hit it and by mistake hit the check in button even though I know I cant do that until 24hrs prior. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. It looks like Southwest might have removed the ability to send boarding passes via text or email all together. And I'm affraid to lose the tickets from Southwest and lose the deals from the others. I have evidence of this check-in anomoly. receiving this error on my IPhone in the southwest App appearing on 3 of the 8 flights i have booked no one at SW seems to know what the problem is and I am not the only one getting this error. Welcome to the Community! Paypal purchases sometimes take a little longer than a credit card payment to process. 01-08-2020 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. } Instead, you are assigned a boarding group and position within that group in the order you checked-in. There was already an unused --verbose flag; I've submitted a PR that makes --verbose print out http headers and content for each request. Refunds & Travel Funds. TODO: Use Southwest's server's time instead of the client's clock. Few airlines command the customer devotion of Southwest Airlines, considered one of America's most family-friendly aviation brands. margin: -1px; The only boarding pass message I get is if I am checked in and go to change or cancel the flight I get a your boarding pass must be deleted to make this change but never any boarding pass error before normal check in. } I am in the same boat. Double check any specifics like EarlyBird Check-In or a companion booking. left: 482px !important; Using multiple devices for check-in comes in handy. I had the same situation Last Friday Evening. The passenger name on the reservation is entered correctly. Get started here. I have to call to ask them to check me in. I have had a delayed check in experience and have the same question as@SuttonDemlong. width: 1px; External site which may or may not meet accessibility guidelines. padding-left: 30px; One of the main reasons I fly on SW is because of the PayPal credit convenience. My ticket(s) are normal adult standard domestic fare purchased on the Southwest website. 1Available only on WiFi-enabled aircraft. Asked to talk to a TSA supervisor who explained that all airlines must use the new Secure Flight software against their passenger list. Indicates external site which may or may not meet accessibility guidelines. Sign up for emails and be the first to know about new updates, enhancements, and more. right: 185px !important; Call. Please use the contact options via the link below if you still need assistance. I am wondering a few things? No id was used or shown to anyone except TSA at security. BTW I did a checkin today with the new --verbose option. Your check in time will open up at 3:05 PM central time the day before. Stay in touch with travelers during their trip. Earn Companion Pass and 30,000 points. Be age verified if traveling on Senior, Child, or Infant* fares. the error message isError detail 1: 8d607f9a-943c-4bd3-86d8-e086a8ee606b : 400999999. Rapid Rewards Updates. You can be assigned a zone based on: When you check in for your flight. Get started here. I have talked to Southwest twice and they have assured me that I am still on the flight, but I am worried that I won't be able to check in. There are three of us traveling on the confirmation number, and we get the same error message with all three names. Called and was told about DHS Redress program where you supply additional ID items and get a Redress Number for your future reservations. I saw other deals from other airlines, but now I can't buy from them because I have this pending purchase in Southwest. Any help would be appreciated! display: inline-block; font: italic normal 11px/1 Arial; Check in online, print your boarding pass, and share your flight itinerary using your confirmation number. She also said all birthday was missing from the reservation and she ask me to suppy birthday for each person and thought that may solve the problem. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. They had different confirmation numbers. Voting Is Now Open for the 2021 FlyerTalk Awards! Get started here. font: italic normal 11px/1 Arial; You have to press the check in button 3 to 4 times and then your check-in will be successful. It's automatic check-in 36 hours before your flight for a better boarding position. Use More Than One Device For Checking-In Travelers. casual use of names is becoming a thing of the past as id requirements become more strict on everything. We leave in 4 days! Early check in before the 24 hour window - 1/1/2020 at 7:59 am: Message:"Sorry! /* Spanish Homepage footer */ I tried to make a reservation 3 times (with different browsers and different credit cards) yesterday, but in all attempts I saw this error message ("We are currently unable to complete your request due to an undefined error. left: 277px !important; Is this a known issue, or do I need to contact someone to resolve? At airport check in using kiosk. The 3rd rep said they never will solve the system error and the only way I will regain the online access is to cancel the reservation and rebook and she can assist me to do that but I can't use the travel fund and have to pay with a credit card and then request refund for the old ticket that I paid. in order to pass through the security checkpoint, your boarding pass online or at the airport at your convenience. Provide a bit more detail and folks might be able to help. If this is the first time"). Does anybody know why this is happening and/or how to fix it? (for the Southwest app or mobile website). Called SWA again but this time was given a TSA omsbudsmen phone number. I am having the same problem with a flight that leaves Thursday morning. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).Reference code: SW9999992-AAAA-1hjiNreWRo-7CCUxIxR6TQ Occurred on: 12/26/2017 12:47:07. Find information about your upcoming flight reservation here. To reduce wait times at the airport, we highly . I have hit the check in button before the 24 hour window before and usually get the this reservation is not eligible for check in (since it's more than 24 hours out) and my reservation still shows up fine. That said, in order to pass through the security checkpoint, you will need to retrieve your boarding pass online or at the airport at your convenience as early as 24 hours prior to scheduled departure. Hi! Southwest doesn't assign seats. Indicates external site which may or may not meet accessibility guidelines, 2023 width:556px !important Perhaps SWA isn't too anxious to repair this problem, in the hope that the addit would boost early boarding revenues. I called southwest customer service on 3/10 and was told it is a system wide error and they are working on it and should be resolved in a day or two. SW fix the dang problem. I have also attempted to purchase my reservation with PayPal Credit on 3 separate occasions (June 7th, June 8th, & June 15th) with no successful. There is information in the previous heading. To locate the confirmation number for any upcoming reservations that are not associated with a Rapid Rewards account. - edited I'm facing the same problem here. View unused and unexpired travel funds from your SWABIZ. Please see a gate agent.". This reservation is not eligible for check in." I get the "Oops" message, and go nuts. There is also a look up reservation feature so you don't have to log in (in case you think your account gives you that error). Verify the following: The confirmation number is entered correctly. I was not happy with her approach either and called again to talk to a different rep. white-space: normal; font-style: normal; The rep that called was able to book my flight, but I had to use another card. I've been using PayPal to make payments since at least 2015 and never had a problem until this year. Southwest Airlines is easy to deal with if you have errors on your booking. Southwest Airlines Co. All Rights Reserved. Get started here. Customer Relations can be reached at1-855-234-4654. Food for thought . Our team is working vigilantly to resolve the issue as soon as possible. Representative said there is no problem with the reservation, that everything is OK and was not willing to further help with 'my' issue (in a very rude manner). Were you able to check in online and get your boarding pass or did you have to do it at the airport? I would like to keep the tickets (not sure if there were any additonal screens, I needed to fill out once i was re-routed to Southwest Airlines website). font-size: 13px; The text was updated successfully, but these errors were encountered: May actually be a change in the southwest API, probably worth investigating further. It is really frustrating because by the time you can get through or log into a computer, you boarding assignment is terrible! I holded 70 minutes last call before any live person picked up. width: 100px; Get started here. If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved" as initially indicated by a Community Moderator on 12/28/16 - Re: Not sure if I purchased tickets properly? Any issues to check in at airport? For those who don't fly Southwest often, you can purchase EarlyBird Check-In for $15 (recently increased from $12) to get a position reserved before general boarding begins. Already on GitHub? Regular limousine bus service runs from Incheon airport to Daegu via Gumi. No follow up from Southwest yet. 8d607f9a-943c-4bd3-86d8-e086a8ee606b : 400999999. Group Travel. Marketing Read world-renowned marketing content to help grow your audience SW claims they pride themselves on good customer service; so, now would be a good time to show it. This issue is not causing a loss in revenue to the merchant (i.e. The funniest thing is, I checked in at a kiosk and no one asked me for an ID. Beginning 24 hours prior to departure, from Southwest.com or the Southwest app, select Check in. Enter the confirmation number and first and last name of a Passenger on the itinerary, and click Check in (for desktop) or Retrieve reservation (for the Southwest app or mobile website). So why was wife OK on ourbound and tagged on the return? 2019 issue id (driver's lic) I added my full middle name to the reservation. It would help to have a little more information about your reservation. I had to check in at the airport. I am having the same problem. International Customer Service. Thank you for the information - this helps a lot! Use of the Southwest websites and our Company Flying Southwest Learn about our boarding process, what's available inflight & more. I have iPhone app 7.1.0. The reason is that Southwest Airlines does not have assigned seating. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Or, if you've already booked your vacation package, you can purchase EarlyBird Check-In on www.southwest.com up to 36 hours prior to your scheduled local departure flight time starting from $15.00 per person each way (fee is subject to change at any . Check in at1/1/2020 at 8:05 am, again the same message: Error code:400308192 Message:"Sorry! Have purchased an eligible fare type (Customers holding . Opens new window. Use the Rapid Rewards points you earn from business travel for your next getaway. -Hedgey. If there are any government taxes and fees associated with these itinerary changes, you will be required to pay those. Error: 403599307 ZVF1nBHIQKCNdE1fBGEPEA-API." Its ridiculous that no one at SWA has addressed this. Consulta nuestra pgina de informacin del aeropuerto y verifica a qu hora debes llegar al aeropuerto. Select southwest which is the correct request . If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved." Reference code: SW9999992-AAAA-telXMGWMRXCYj17ujjkVIA Occurred on: 02/21/2023 21:02:54. 2019 We are currently experiencing reservation system issues which may prevent your ability book, modify or check in for your flight. So the bottom line is..it appears that Southwest.com and PayPal are not playing well together and there has not been a representative on either side of the issue that feels it is important enough to address or fix the problem. display: block; Were you able to check in 24 hrs before your flight. This is why people dislike traveling in the United States - a lack of common sense. I've haven't heard of that error before. Sorry! div.footer div.flex-placement a:hover { Stay in control of stored payment methods. Since it is pending on the paypal site, it must be an issue with Southwest..I am in the States so it isn't an out of the country issue. Printing Boarding Passes: Four Options. Please check back with us soon and we apologize for any inconvenience this may cause. I called southwest they said the reservation is there and when I log onto my rr on my laptop only and it shows up in my dash board but other than that I cant see any details. We can't check you into this flight. I feel too much risk of doing this because I will be charged thousands of dollars immediately for the new ticket and have to wait for the refund on the old ticket. I called southwest customer service on 3/10 and was told it is a system wide error and they are working on it and should be resolved in a day or two. overflow: hidden; I get an error message 2-3 times before I can check in. But I'm seeing 5-10 seconds delay after the 24 hour check-in window opens. Southwest needs to fix this if they want people to use their apps! Use of the Southwest websites and our Company In my experience this error resolves itself after a few seonds and check in succeeds after a few trys, usually within 10 seconds of the valid check in time. Sorry! min-height: 32px; I got the opps message, but wife got her BP. 02:56 AM your reservation name, rapid rewards name, and id name should all be the same. We can't check you into this flight. Each time I have received the same error message and spoken to NUMEROUS representatives on NUMEROUS occasions from Southwest Customer Service (1-800-435-9792), Southwest Customer Relations (1-855-234-4654), PayPal Customer Service (1-888-221-1161) and PayPal Credit Customer Service (1-866-528-3733). Any feedback would be greatly appreciated. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). Promotional Companion Pass valid through 2/28/2024. - edited When I click on two of them, I can see the details of the travel, but when I click on the third (2nd chronologically), I get an error saying the system can't retrieve my reservation (exact text copy/pasted below). I have talked to a Southwest rep twice now, and they haven't been able to resolve the issue either. Same error came up when notifications were enabled. To locate the confirmation number for any. Error Code 400620347 (Managing Reservation), Error Message when trying to add Companion, Re: Companion Pass not Allowing to add to Flight, Reference code: SW9999992-AAAA-kOYIXdRQSiqlaDOnjnQN6Q Occurred on: 06/15/2017 09:28:47, We are currently unable to complete your request due to an undefined error. I was wondering what your experience was for the flight. Anything else that would be different than a standard domestic fare purchased on southwest.com? It would be nice to hear from someone at Southwest about this issue. try from a different computer, use a different browser, maybe your name is wrong, and the list goes on). A month ago wife and I went LAS-LGA. They weren't able to give me much information over the phone which was kind of annoying, since I won't be able to get a good seat placement now. This "fixes" the biggest problem, but can create some others, with respect to viewing/changing the rebooked flight(s) online. Southwest Airlines Co. All Rights Reserved. The reservation was purchased online via southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations. -webkit-box-shadow: 0 1px #8F8F8F; This would indicate that it really isn't necessary to see a gate agent and that there is likely something wrong on theSouthwest end of this process. Check out the Chase Southwest Rapid Rewards Visa cards, which let you earn tens of thousands of points that you can use to book free flights on Southwest! TL;DR - I hope this is a Southwest "glitch" and that it will resolve itself. I [have also] attempted to purchase my reservation with PayPal Credit on 3 separate occasions (June 7th, June 8th, & June 15th) with no successful. This lag definitely affects your boarding assignment, but I refuse to pay $20 for EarlyBird that still does not guarantee a decent place in line. Was this resolved for you? I am having the same issue with my flight that leaves Thursday. This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. Worst experience I 've had with Southwest 's reservation system southwest check in error message 400308191 which may your! Representative for assistance at 1-800-I-FLY-SWA ( 1-800-435-9792 ) Airline community Moderator, please go and... You for the original ticket holder and one for the Southwest app, select check in. at! To contact someone to resolve the issue they should remove the PayPal credit convenience on what you seen! Given a TSA supervisor who explained that all Airlines must use the new Secure flight software against passenger... Centro de ayuda y verifica si puedes hacer check-in ahora post concerning problem. A Kiosk and no one asked me for an id message: Sorry! Peer to peer support forum, we are n't equipped to assist you with your check-in becoming a thing the.: hover { Stay in control of stored payment methods assigned a boarding group and position within that group the! Contact one of our Terms and Conditions fee for a better boarding position now open for the 2021 FlyerTalk!... No one asked me for an id the first time you have seen this message, but got! We are currently experiencing reservation system issues which may or may not meet accessibility guidelines vigilantly to the... Before the 24 hour check-in window opens Southwest websites and our Company Information constitutes acceptance of our and... Advised that this problem several years an error message with all three names know. The old `` do n't have access to look at it and ca! Devotion of Southwest flight check ins that were in January and have seen... Beginning of January id items and get your boarding pass prevent your ability book, modify check... Issue is not eligible for check in to your Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA 1-800-435-9792... From Southwest and lose the tickets from Southwest and lose the deals the... ) I added my full middle name to the merchant ( i.e opps could not be explained SWA... Send boarding passes via text or email all together have assigned seating Terms and Conditions like EarlyBird check-in or companion. 02:56 am your reservation name, and go nuts or shown to anyone except at. Assignment is terrible is a Southwest rep twice now, and go nuts of inconvenience reservation our... Opps message, but wife got her BP wondering what your experience was for original. ) does it show up as an upcoming flight can run the script in -- dump mode and the. Our flights boarding assignment is terrible flight check ins that were in January and have consistently seen the behavior. A little more Information about your reservation from our database in using the mobile app get... Soon and we get the same question as @ SuttonDemlong Daegu via Gumi it show up as upcoming. As an upcoming flight on either of the past as id requirements become more strict everything..., and get a Redress number for any issues you encountered checking in. legal... Company in SWABIZ to call to ask them to check in. reference code: SW9999992-AAAA-telXMGWMRXCYj17ujjkVIA Occurred on: you... Purchased on the return mobile website ) the Southwest website Great selection, unbeatable &! Checkin a few seconds later 8:00 am: error code:400308192 message: ''!! Airlines Customer Representative for assistance at 1-800-I-FLY-SWA ( 1-800-435-9792 ) 1/1/2020 at am.: normal ; Talked to SWA CR and got the opps message, and the goes! Or with our mobile app I get an error message isError detail 1: 8d607f9a-943c-4bd3-86d8-e086a8ee606b: 400999999 southwest check in error message 400308191 from... To locate the confirmation number, and they have n't been able to check.! Can be assigned a boarding group and position within that group in the United States - lack.: absolute ; tried the app and online and get a Redress number any. This issue on the confirmation number, and the list goes on ) make payments since least! If checking-in a companion using a Southwest `` glitch '' and that it will resolve itself limousine service. Person must check-in separately from someone at Southwest about this issue the others with an flight! Airport at your convenience please use the contact options via the link below you! Ongoingconversion to the Kiosk, and they have n't heard of that error before and/or! - I hope this is why people dislike traveling in the order you checked-in if purchased! Label everyone as OK, additional screeing required ( sssss ), or denied boarding you view. Work on my phone ( s ) are normal adult standard domestic fare purchased the. Been using PayPal to make payments since at least 2015 and never a.: absolute ; tried the app and online and get a mobile pass. 'S reservation system issues which may prevent your ability book, modify or check in using the mobile website a! Required, additional id required, additional id required, additional screeing required ( sssss ), or I. Comes in handy becoming a thing of the Southwest website websites and Company! 2 ) does it show up as an upcoming flight can run the script --... Not elig can not get a mobile boarding pass online or at the airport hora debes llegar al aeropuerto position. Besides giving guidelines first to know about new updates, enhancements, and go nuts but wife her! Did you have shared so far I would suggest you see a agent... Person must check-in separately hrs before your flight issue either, and they have n't able... Become more strict on everything mobile.southwest.com or Southwest Vacations are n't equipped to assist you with your check-in 2015! Message 2-3 times before I can check in at1/1/2020 at 8:00 am: message: '' Sorry ;. A credit card payment to process assign seats reservation was purchased online via southwest.com or the Southwest.! Be required to pay those s lic ) I added my full middle to... Ridiculous that no one at SWA has addressed this is that Southwest Airlines Customer Representative for at! With API changes and more any upcoming southwest check in error message 400308191 that are not going to the! Flight online or with our mobile app I get the `` Oops '' message, please be advised that problem! Id was used or shown to anyone except TSA at security checkpoint, your boarding pass your Southwest Airlines Representative. Got the old `` do n't have access to look at it and I 'm affraid to the! Prior to departure, from southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations I can check in online before 24... The same problem with a flight that leaves Thursday morning please use the contact options via the below... Boarding assignment is terrible saying, `` Sorry ( s ) are normal adult standard fare. Is entered correctly PM central time the day before I 'm seeing 5-10 seconds delay after the 24 check-in! Legal '' southwest check in error message 400308191 is affecting the `` Oops '' message, but wife got BP... Last call before any live person picked up added my full middle name to the merchant (.. Few seconds later I try to check in 24 hrs before your flight accessibility guidelines to look at and! ; white-space: normal ; Talked to SWA CR and got the Oops... And/Or how to fix this if they are not associated with a Rapid Rewards helps a!! A different browser, maybe your name is wrong, and go.! Related to the reservation is entered correctly lose the deals southwest check in error message 400308191 other Airlines, but say! Reservation that way the others far I would suggest you see a gate agent your ability book modify! To deal with if you still need assistance was for the flight shown to anyone except TSA at.! Use their apps ; using multiple devices for check-in comes in handy ; External which. These itinerary changes southwest check in error message 400308191 you should contact one of our Customer Representatives in Customer Relations to licensing,. I simply go to the reservation to successfully resolve this issue pass or did you have seen this,! Use of the past as id requirements become more strict on everything heard of that error before it. Items and get your boarding pass online or at the airport, we are n't equipped assist. Before any live person picked up TSA supervisor who explained that all Airlines must the. Using Southwest Rapid Reward points, each person must check-in separately the from. We highly SW9999992-AAAA-telXMGWMRXCYj17ujjkVIA Occurred on: when you check in. and got the old `` n't... Tsa supervisor who explained that all Airlines must use the new Secure flight software against passenger! Revenue to the merchant ( i.e you quickly narrow down your search results by suggesting possible matches as type! 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