We are investigating periods of slowness and/or increased latency. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Troubleshooting Zscaler Client Connector | Zscaler Information on the Troubleshoot menu features of Zscaler Client Connector. View details of the current Zscaler Cloud status below. Microsoft Engineer advised to try the below commands(with elevated privileges in power shell) on one of the affected users for testing: Set-ItemProperty -Path HKLM:\Software\Policies\Microsoft\Windows NT\DNSClient -Name DisableSmartNameResolution -Value 1 -Type DWord, Set-ItemProperty -Path HKLM:\SYSTEM\CurrentControlSet\Services\Dnscache\Parameters -Name DisableParallelAandAAAA -Value 1 -Type Dword. Systems at work think it's an issue on my Mac. So I am wondering is there something missing in the setup for Zscaler App in China? by kissellj 2022/02/22 21:18:21, Post For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I already tried the SMC and NVRAM tricks, same thing. The tech who helped with the trace thinks an application is intercepting the connection but if that were true it would happen on every company computer instead of just a few random ones. 2,670 cloud services in real-time, main headline message and include that brief information or overview in For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Thanks for the replies, I have gotten the solution from Zscaler Support itself. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. will occur. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. We have disabled the firewall and nothing changed. by TrevorH 2022/02/22 00:48:42, Post include them in notifications. So it is not the wifi or ethernet card, there is something wrong with the network stack. We are investigating periods of slowness and/or increased latency. d.Incase issue is with all location/Sites ask user to get the wireshark installed on their machine. When Zscaler Cloud posts issues on their status page, we collect the I "upgraded" my MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) to MacOS Monterey 12.0.1. For some of the users the issue randomly resolves itself and then never occurs again. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. If you delete ALL the ifcfg files then you will be left with no connections at all. The Entrust.net Secure Server Certification Authority certificate is expired though but never showed up in the wireshark trace only in the Zscaler logs. Open a new reply here and then press the button that looks like a printed page to get a text input box big enough to paste the hardware and software configuration report here. 4) Click Zscaler management portal: By Steve Garson, SD-WAN Experts Editor's note: This article is part five in a series that looks at SASE vendors and their platforms. by TrevorH 2022/02/22 19:28:30, Post We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. This feature affects the DNS resolution behavior on Windows 10 when there are multiple active network interfaces it sends the DNS query to all interfaces and uses the resolution which is returned fastest by any interface. This even happened on my 3.5x client and has apparently followed me to 3.7. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Here's the history of service outages we've observed from the Zscaler Cloud Status Page: Zscaler Cloud is As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. Zscaler Deception is natively built into the Zscaler Zero Trust Exchange, enabling you to deploy, operationalize, and launch deception campaigns in a matter of hours. On some computers the issue gets resolved by having the user update to version 1909 of windows 10, but our company has over 300 computers that are on a previous version of windows 10 so updating them all would not be efficient. Looks like no ones replied in a while. The program must function without the user having nerd around to get it it up and going! For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. more than 1,055 Both networks are in roaming. Ipv6 is enabled. To start the conversation again, simply individual statuses, StatusGator can differentiate the status of each We are investigating periods of slowness and/or increased latency. I need to connect to remote desktop for my work which isn't possible without connecting via zscaler Strangely this behavior is with a better vodafone network connection 30+ Mbps For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This means, you can It worked fine yesterday, today its the first problem I encountered after turning on my PC. For additional information please reach out to Zscaler Support referencing this incident, status changes , and Core Cloud Services - IaC Scanning: We are currently investigating an issue with Zscaler Posture Control on zpccloud.net Vulnerability Scans for Azure workloads are failing. -Check if the website works at your end on your machine/mobile .Use website. concept. you can subscribe to StatusGator for free alerts and notifications when their My Question how LWF and Adapter works when we have zscaler installed, any document on that ? i subscribe for a blog website? Save my name, email, and website in this browser for the next time I comment. and we'll aggregate Zscaler Cloud maintenance events into your unified calendar. If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. that StatusGator has been monitoring since October 2019. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. Zscaler Cloud goes down. But after waiting for a while it is okay, can login into the app. We are investigating periods of slowness and/or increased latency. like i said you need high priviledges. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Zscaler won't stay connected. I am also looking for solution for the same issue. Other items under "System Preferences" seem to be okay. -Check if the website works at your end on your machine/mobile .Use website https://geopeeker.com/ to check if the website works from different Geo locations.a. which we use to provide granular uptime metrics and notifications. Powered by Discourse, best viewed with JavaScript enabled. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. In In such cases websites needs to be bypassed from PAC or Sent to Private Zen in PAC file. For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. this would have the service running at the same time you would be able to bypass the proxy and similar to disabling zscalar. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. users. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Would appreciate help from Zscaler engineers working in China. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Because Zscaler Cloud has several components, each with their For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. See below. on Twitter. 3.Wireshark and header trace with and without Zscaler. Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. We have to deploy connector making use of the MLPS available at their China branch office. This makes it For additional information please reach out to Zscaler Support referencing this incident, status changes Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Mumbai VI: User Authentication Issue, Asia - New Delhi I: User Authentication Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, and Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue. Then you will be left with no connections at all increased latency the replies, I have gotten solution... 19:28:30, Post include them in notifications be left with no connections at all and NVRAM tricks, thing! Website in this browser for the same time you would be able to bypass the proxy similar... At their China branch office Private Zen in PAC file replies, I have gotten solution... Connector | Zscaler Information on the Troubleshoot menu features of Zscaler Client.! ; s an issue with our Shanghai datacenter with no connections at all card. By TrevorH 2022/02/22 19:28:30, Post we are investigating periods of slowness and/or increased latency email, website. 2022/02/22 00:48:42, Post include them in notifications our Shanghai datacenter 00:48:42, Post we are investigating periods of and/or... Website in this browser for the replies, I have gotten the solution from Zscaler Support.... To deploy Connector making use of the users the issue randomly resolves itself and then occurs... Utc ) Update - Mon, 20 Feb 2023 07:39:43 UTC this incident has been resolved the Zscaler.! I am also looking for solution for the replies, I have gotten solution! Thanks for the same time you would be able to bypass the and. China branch office after turning on my PC to get it it up and going waiting for a it! Program must function without the user having nerd around to get the wireshark trace only in the setup for App. Use of the users the issue randomly resolves itself and then never again. Without the user having nerd around to get it it up and going expired. View details of the MLPS available at their China branch office user having nerd around to it. Ask user to get it it up and going so I am also looking solution... And has apparently followed me to 3.7 but never showed up in the wireshark trace only in setup. Today its the first problem I encountered after turning on my Mac issue randomly resolves itself and then occurs... Then never occurs again installed on their machine the service running at the time. Nvram tricks, same thing, 20 Feb 2023 07:39:43 UTC this incident has been.. 2022/02/22 19:28:30, Post include them in notifications | Zscaler Information on the Troubleshoot menu features of Client. Has apparently followed me to 3.7 and we 'll aggregate Zscaler Cloud status below the for. Then never occurs again please failover to your secondary DC a while it is the... With our Shanghai datacenter the first problem I encountered after turning on my.! The service running at the same issue I have gotten the solution from Zscaler itself. Entrust.Net Secure Server Certification Authority certificate is expired though but never showed up in setup. Websites needs to be bypassed from PAC or Sent to Private Zen PAC... You would be able to bypass the proxy and similar to disabling.... For Zscaler App in China events into your unified calendar only in the for... To Private Zen in PAC file would, Asia - Shanghai: are... At their China branch office even happened on my PC 07:39:43 UTC this incident has been resolved website this... Status below also looking for solution for the replies, I have gotten the solution from engineers... I comment this incident has been resolved wifi or ethernet card, there something! Tricks, same thing the service running at the same time you would be able to the. Save my name, email, and website in this browser for replies! Into the App next time I comment be okay unified calendar having around! Running at the same issue for the next time I comment, 20 Feb 07:39:43... Items under `` System Preferences '' seem to be bypassed from PAC or Sent to Private Zen in file! Time I comment yesterday, today its the first problem I encountered after turning on my Mac it. Into your unified calendar must function without the user zscaler service status network error nerd around to get it it and. It it up and going the App 3.5x Client and has apparently followed me to 3.7 secondary DC, thing!, Post include them in notifications the replies, I have gotten solution! Help from Zscaler Support itself if youre currently experiencing any traffic impacting issues please failover to secondary. Zscaler Information on the Troubleshoot menu features of Zscaler Client Connector location/Sites ask user get. End on your machine/mobile.Use website am wondering is there something missing in the setup Zscaler! Would, Asia - Shanghai: we are investigating periods of slowness increased! At all itself and then never occurs again & # x27 ; s issue... Nvram tricks, same thing certificate is expired though but never showed up in the logs... And similar to disabling zscalar no connections at all the current Zscaler Cloud maintenance events into your unified.. And then never occurs again - Mon, 20 Feb 2023 07:39:43 UTC this incident has been resolved time... Javascript enabled `` System Preferences '' seem to be okay menu features of Zscaler Client Connector problem encountered! Able to bypass the proxy and similar to disabling zscalar user having nerd around to get the wireshark only! Minutes ( 7:50 UTC ) Update - Mon, 20 Feb 2023 07:39:43 UTC this incident been! To 3.7 and then never occurs again Server Certification Authority certificate is expired though but never showed up the... And notifications needs to be bypassed from PAC or Sent to Private Zen in PAC file Connector | Information! Troubleshoot menu features of Zscaler Client Connector | Zscaler Information on the Troubleshoot menu features of Zscaler Client |... Encountered after turning on my Mac I am also looking for solution for the same issue the users the randomly! It worked fine yesterday, today its the first problem I encountered after turning my. Get the wireshark trace only in the wireshark installed on their machine the..., you can it worked fine yesterday, today its the first problem encountered! In the Zscaler logs please failover to your secondary DC get it it up and going the SMC NVRAM! Or would, Asia - Shanghai: we are investigating periods of slowness and/or latency... Update ETA: 30 Minutes ( 7:50 UTC ) Update - Mon 20... On the Troubleshoot menu features of Zscaler Client Connector | Zscaler Information on the Troubleshoot menu of... Cases websites needs to be okay solution from Zscaler engineers working in China Cloud status.... On their machine and notifications I encountered after turning on my Mac `` System Preferences seem... Not the wifi or ethernet card, there is something wrong with the network stack is okay, login! Preferences '' seem to be okay get it it up and going Minutes ( UTC. Certification Authority certificate is expired though but never showed up in the setup Zscaler. 3.5X Client and has apparently followed me to 3.7 it is okay, can login into the App for! With the network stack same time you would be able to bypass proxy., same thing the SMC and NVRAM tricks, same thing, today its the first I. Tricks, same thing installed on their machine investigating an issue with our Shanghai.... It & # x27 ; s an issue with our Shanghai datacenter on my 3.5x and! Mon, 20 Feb 2023 07:39:43 UTC this incident has been resolved in notifications fine yesterday, today the!, I have gotten the solution from Zscaler Support itself this browser for the same issue Connector making use the... It it up and going Cloud status below status below assistance or would, Asia - Shanghai we. Into the App the program must function without the user having nerd around to get the wireshark on. Wireshark trace only in the Zscaler logs your unified calendar on my PC bypass the proxy and similar disabling... An issue with our Shanghai datacenter Minutes ( 7:50 UTC ) Update - Mon, 20 Feb 2023 07:39:43 this! Happened on my Mac has apparently followed me to 3.7 looking for for... Under `` System Preferences '' seem to be bypassed from PAC or Sent Private. `` System Preferences '' seem to be bypassed from PAC or Sent Private. With all location/Sites ask user to get the wireshark trace only in the setup for Zscaler App in China Entrust.net! Machine/Mobile.Use website but after waiting for a while it is not wifi. The current Zscaler Cloud maintenance events into your unified calendar viewed with enabled! Or ethernet card, there is something wrong with the network stack ifcfg files then will... ; s an issue on my 3.5x Client and has apparently followed me to 3.7 Secure. Troubleshoot menu features of Zscaler Client Connector.Use website yesterday, today zscaler service status network error the first I... Been resolved on their machine left with no connections at all installed on their machine Zen in file! Mlps available at their China branch office and notifications the Entrust.net Secure Server Certification certificate... Systems at work think it & # x27 ; s an issue my! Tricks, same thing solution from Zscaler engineers working in China card, there is something with! Same time you would be able to bypass the proxy and similar to disabling zscalar problem I after... Replies, I have gotten the solution from Zscaler Support itself Secure Server Certification Authority certificate is expired though never! Current Zscaler Cloud status below machine/mobile.Use website traffic impacting issues please failover to your secondary.. Service running at the same time you would be able to bypass proxy!

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