more. HOWEVER, there were things that we did not like and we will not be returning. Themed nights for dinner in the buffet served along with many other options also. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. If you have the time go to the Akumal Animal Sanctuary - they are doing a great job of rescuing animals and the tour is great and very interactive. Tiles were missing from the side of the bathe and there was mould all over the ceiling!! We hope to welcome you soon for your next time to continue enjoying our warm attention. Extra points per night for bookings made via www.bahia-principe.com or our call centre. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management of the resort as the guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. The place is beautiful and well maintained. We took plenty of $1 bills to tip with as every person we spoke to was so so nice and welcoming and deserved tips. It was a puzzle. ***It was a good move****We had butler service however I was not sure how to use it. We are very proud to have made a contribution into your excellent holiday.We hope to welcome you again soon for an even better experience, please do not hesitate to contact us prior to your arrival.Warmest regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. Many people were just walking around in the water and except for the salt it truly was not an ocean experience. Bahia Principe Luxury Sian Ka'an: Superb as always - Read 9,500 reviews, view 12,551 photos, and find great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor Bahia Principe Luxury Sian Ka'an, Akumal: See 9,502 traveller reviews, 12,936 photos, and cheap rates for Bahia Principe Luxury Sian Ka'an, ranked #11 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. Visiting the sister hotels, added bonus. My fridge sometimes got topped up and sometimes it didnt. However. * Staff promoting the privilege club in the lobbies were a nuisance by pestering you as you went past.All in all though a great hotel and an amazing holiday. We were absolutely not disappointed with this choice though we found ourselves going back to Coba to visit our favourite guys Geraldo and Victor at the bell desk and Alfredo at the Kukulcan buffet.In Resort highlights: -The hour long walk from one end of the beach to the other with no sandfly bites. If you get the app and sign up your own My Bahia account you get discounts on some things. I think they do enjoy their work, but do tip everybody who you think is worth it. Food was exceptional, we didn't feel the need to do any a la cartes even though we had 3 booked but cancelled them as the food in the main buffet was tantalizing with so much to offer. TERRACE . Please see our partners for more details. Sol Cayo Coco - Cuba. Photos. Waterslides and themed swimming pools the Zama Fun Park an the oasis for young children and the young at heart to cool off. As there is nothing to do but drink or read and play board games which sounds great but seven days out of fourteen it gets tedious.The hotel had time share reps which constantly hassle you,so after the third day a strong annoyed NO finally did the trick.Food and drink was always available,however the service in the restaurant at breakfast was poor! Whether a family vacation or an adult-only escapade your vacation will surely be memorable. This music boomed from the pool areas and bars onto the beach. Dominican Republic, La Romana. We were just so disappointed that a resort that offered so much and had so many positives ended up being such a disappointment. Review tags are currently only available for English language reviews. Once the sun has set and the family is ready to enjoy the evening, head to these member-only areas for a drink before dinner or just before the night show at the theatre, which is just around the corner of the Privilege Lounge. 2023 Privilege Club ~ Vacation as you are. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). With Bahia Principe resort destinations in the Dominican Republic, Mexico, Spain and Jamaica, as well as access to thousands of hotels and RCI resorts worldwide, we can take you wherever you wish to go. Tiles in the bathroom were a little slippery. The staff can't do enough for you, they are so polite and helpful! The staff is wonderful. It caters to all people! Cayo Levantado Resort. Just came back from a weeks stay. We were not the only guests to experience this.Lack of umbrellas, your room should have one! Flowers, music, open bar, fine gastronomy and a little piece of the Caribbean just for you. Adult-only Privilege Beach at BP Luxury Akumal*. Each day promises to deliver an unforgettable memory of your vacation in Punta Cana. + great staff a credit to the hotel from the entertainment staff to the waiters.clean and tidy grounds around the complex. Great girls get away. See more ideas about akumal, bahia, vacation club. Thank you for taking some time to express your impressions during your stay and for sharing your comments and points to improve with the Bahia family at the Luxury Bahia Principe Akumal.We hope that we will be able to welcome you back soon . Dear Guest.Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us.It is great to know that you really had a good time with us.We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Kind Regards from Mexico,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. The rooms are big and had a lounge and a stocked minibar. I am not complaining about noise from night shows or pool activities; that is an expected occurrence. This will be hard to beat. Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. We've done so much here in the Yucatan and this resort is very important to us but we are not set on returning (unlike every other time that we have been during previous times in the area). Book Bahia Principe Grand Tulum, Akumal on Tripadvisor: See 15,895 traveller reviews, 19,627 candid photos, and great deals for Bahia Principe Grand Tulum, ranked #13 of 20 hotels in Akumal and rated 4 of 5 at Tripadvisor. The staff is wonderful. We have found what I call a vacation and will be going back when our trip fund is replenished, Dear guest,Thank you for choosing us, it was a great pleasure to welcome you in our beautiful paradise.We really appreciate the time you take to share your positive impressions about our services. Lots of friendly wildlife in the water so take your snorkels! In reply we pointed to the 5 day full refund cancellation written in the Contract where it does not mention refunding only part of the initial payment. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We were also shocked to find that the restaurants we went to were actually half buffet, you had to serve yourself appetizers and desserts - not a true dining experience. The 90 mins turns into 4hrs. Water was well stocked as requested. In all we were spoken to by 9-10 different people.Finally at the end of this lengthy sales pitch comes the package cost accompanied by all the savings and additional extra benefits which sounds good at first glance as it did to us when sat there. Bahia Principe Grand Tulum: Great resort! There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. As well, this is the beach area for two of the other three resorts leading to very heavy use. Tras un bao en una de las 6 piscinas al aire libre o 5 baeras de hidromasaje This 10yr package gave you 30 weeks however, 15 had to be taken at a Bahia where your room would be a fixed price of 226 per week however you would have to buy the full All Inclusive package during your stay, plus the Air fares and Transfers.The following day I compared what 2wks as a Privilege Club member at Bahai Akumal would cost us against a full Tui holiday package (same dates) and Tui worked out almost 1000 cheaper and much less hassle. Bahia Principe Grand Tulum: Gran Bahia Principe, bel Hotel mais manque de personnel flagrant - consultez 15'897 avis de voyageurs, 19'222 photos, les meilleures offres et comparez les prix pour Bahia Principe Grand Tulum sur Tripadvisor. I don't know how many times we would settle in to a quiet area only to have the music start. 48 talking about this. - See 13,360 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Never been away at Christmas time before but will go again as they made it a very special time. Tripadvisor performs checks on reviews. We also found that we were not allowed to ride on "the exclusive carts" and that space in restaurants could be limited because members have guaranteed spots. We are glad to have had the opportunity of hosting you.Your review is very thorough and serves as a great overview of our hotel for other people who are thinking of staying with us. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. (False). The shower has a sunflower head on it, it is in a bath which is also a jacuzzi. Seven years ago we visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse! The entertainment was very good most of the time and there are so many different places with entertainment over the complex that you will find something you enjoy. I was so annoyed and disappointed. Free parking. 3 Bars. The Privilege Club is such an upgrade! Its nce to hear the birds. As a member of the Privilege Club you also have exclusive access to nearby hotels within the Bahia Principe Riviera Maya resort. Privilege Club offers exceptional benefits at Bahia Principe Privilege Club & memorable vacation experiences for all tastes. Services, Activities and Entertainment: Privilege Lounge*. 1,238 reviews. I felt sorry for them and they were just so pleasant. We are Privilege club members, so this is what you get:Golf cart which takes you anywhere in the resort, but service stops at 8:30 PM!! Pools were great, if you want beds with a parasol youll need to get up and reserve around 6-6:30am which is worth it if you know youll need it. I would say this hotel was more a 3 star more than a 5we will not be returning, Dear MrsP06121963,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. Bahia Privilege Club WARNING. Thank you for mentioning our staff, they work hard and diligently every day to make our guests' stay the best possible. We only stay at 5 star resorts and I have to say this was our best so far. Bahia Principe Luxury Akumal; Bahia Principe Luxury Sian Ka'an; Bahia Principe Grand Coba; Bahia Principe Grand Tulum; Jamaica, Runaway Bay. Review tags are currently only available for English language reviews. I personally think just a shower in the place of the bath will make it spacious. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Conveniently nestled in the beach area shared by Bahia Principe Luxury Akumal and Bahia Principe Luxury Sian Kaan, the adult-only Privilege Beach has been reimagined for those on the lookout for the all-inclusive experience surrounded by a peaceful and unique environment. Taxes and fees that are shown are estimates only. Make the most of your beach time (or your adventures anywhere in the world) with a Caribbean vacation club membership that does more for you. I had a two week break at the Bahia principe akumel in Sep 2015.the complex is huge and has another two hotels on the same complex.We had a luxury junior suite which was large with a separate seating area huge double bed air con and ceiling fan. HOWEVER, there were things that we did not like and we will not be returning. There is enough variety of food to suit everyone and the food is very good. Aircon worked very well. TUI reps in hotel most days in the rooms below the lobby, makes it so easy to book excursions! Buggys available from lobby every 5/10 mins to take you to other hotels and areas on the complex.Hacienda is a great little market place for you to get souvenirs! It was nearly impossible to find. Travel Company. The Privilege Club is such an upgrade! Tripadvisor performs checks on reviews. Huge thank you to Eduardo at the main bar in the entertainment room, such a lovely guy who remembers his customers and makes amazing drinks! Dominican Republic, Samana. Can't fault anything from the hotel! This property is a great place to bask in the sun with a private beach, 2 beach bars, and beach massages. Service at restaurant and bars was awesome . A true 5 * resort, I definitely recommend. they offer some great tours in the hotel i can thoroughly recommend swimming with turtles and visiting the cenotes.the shows in the theatre in the evenings are great.excellent sports bar.very nice A la carte restaurants- rooms could do with being updated.disappointing beach, the sand is nice but when you go into the sea its very very rocky underfoot. I don't know how many times we would settle in to a quiet area only to have the music start. Before we went i did think theres a big world out there and we will only go to Mexico once but I really do have to go back. High humidity can cause a problem with damp smells in the rooms but we used the hotel's aromatherapy service and took wardrobe dehumidifiers with us which solved the problem.We loved the fact that we could travel around the different hotels in this complex and use their facilities - all of which were of a very high standard. Tables not being cleared,not being asked if you want tea or coffee,just the basics! I couldnt eat it and had to waste them all. Worth every cent! Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES. Others found the sales pitches very annoying. In all we were spoken to by 9-10 different people.Bahia Privilege Club WARNING.If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE.The 90 mins turns into 4hrs.You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating.From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor.Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES.They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. So, you would like to think about it overnight - oh no, that is not in their sales plan. Grounds team working incredibly hard!-Eating breakfast at Los Corales in the adult only area of Akumal. Dear H2926HLdavidb,Thank you for choosing our hotel for your recent vacation. Bahia Principe Luxury Akumal: Grand Bahia Principe Akumal Mexico at Privilege club - See 13,357 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Beach service not bad, but you could guarantee if you wanted a drink the bar staff had just left!All in all a lovely hotel great to walk around, staff work very hard, lovely beach, food repetitive but when isn't it! Not now. Book Bahia Principe Luxury Akumal, Riviera Maya on Tripadvisor: See 13,219 traveller reviews, 17,136 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I went to ask if they could turn it down; there was not a single visitor on the beach and was told that I had no right to be there and the members wanted the music. The rooms need a complete refurbishment!! Extra person 120 USD. Poolside drinks service from lovely staff, also great swim up bar available. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. The beaches were excellent and they even made safe swimming areas. The 90 mins turns into 4hrs. This was not the experience we wanted or paid for.THE PRIVILEGE CLUB: We had no idea when we booked our trip that we were going to be second class citizens; that areas of the beach would be blocked out - especially the one that was right in front of us. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management and RCI of the resort as guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.We hope to have the opportunity to host you in the future as we believe you will enjoy our new services.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This hotel has a lovely reception area, clean restaurants and pool area but the rooms are a complete let down!! 140. There also did not seem to be enough staff. We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. (day and night) Children's activities in the Mini-Club (4-11 years) 1 hour per day free . With Bahia Principe resort destinations in the Dominican Republic, Mexico, Spain and Jamaica, as well as access to thousands of hotels and RCI resorts worldwide, we can take you wherever you wish to go. View Hotel . 4 days before their arrival I spoken to reception to upgrade them as it was a surprise for my dad by the request of my stepmum as it was their anniversary and their 4th visit there. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). This hotel is likely to sell out soon. Dear guest,First of all thank you for your loyalty in Bahia Principe Hotels & Resorts and for choosing us once again to enjoy your holidays.We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Oasis for young children and the food is very good and had instant buyers remorse this is the opinion. The pool areas and bars onto the beach all taxes and fees hard! -Eating breakfast Los! Club offers exceptional benefits at Bahia Principe Akumal Don Pablo Collection night for made... Topped up and sometimes it didnt nightly price provided by our partners and may not all. Regards! Monserrat GmezLuxury Bahia Principe Privilege Club you also have exclusive access nearby... Tea or coffee, just the basics opinion of the bathe and there mould... Days in the buffet served along with many other options also and beach massages vacation or an escapade... 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